Promoting the company's existing brands and introducing new products to the market.
Gathering, investigating, and summarizing market data and trends to draft reports.
Implementing new sales plans and advertising.
Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
Providing counseling on policies and procedures
Being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
Create and implement effective onboarding plans
Scheduling interviews of new internees and get them finalized
Check and balance of every induvial employee

To manage daily work flow of department.
 To evaluate the performance of individual employees & to maintain and manage disciple & termination procedure.
Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing objectives.
Communicate with employees on organizational & personal level.
Prioritize task at first.
Providing counseling on policies and procedures.
Being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process.

Contacting potential clients to offer them property consultancy services
Preparing and presenting business proposals to convince clients to sign a consulting deal
Assessing a client’s property needs
Conducting market research to identify areas with increasing profitability and encouraging clients to invest
Analyzing trends in housing data and identifying possible properties for clients
Writing reports for clients with factual conclusions

Managing team and project budget
Planning and setting goals for the team
Conducting performance evaluations of employees
Supporting employees with training and development activities
Monitoring team and their work of day and update them and prepare them for the next day

Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
Recommended products and services aligned with customers’ needs and preferences
Built long term customer relationship and advised customers on purchases and promotions
Handle operational activities over customer care service and sales counters
Coordinate and follow up with multiple stake holders for issue resolution
Understand and implement the CS policies & procedures in practice and spirit.
Ensure proper behavior/discipline/grooming/punctuality as per the requirements and image of the company
Welcome, guide and manage each walk-in customer when in the role of Floor Greeter
Manage walk-in customers according to the assigned counter or assigned role
Served 85 - 95 customers per day with 100% accuracy compared to 70 customers a day.

Successfully managed a large, diverse staff to meet department and company objectives
Executed Monthly Performance Plans with representatives to identify production gaps
Monitored employees to ensure accurate prioritization and met sales and productivity goals through individualized coaching
Contributed to team success by exceeding team sales goals
Prioritized helping customers over completing other routine tasks in the store 

Obtains client information by answering telephone calls.
Informs clients by explaining procedures, answering questions & providing information.
Responded to all customer inquiries thoroughly and professionally.
Educate customers on product and service details and information.
Communicated clear expectations and goals to each team member.
Asked open-ended questions to assess customer needs.

Arranging flights, insurance and accommodation

Using a booking system to secure holidays
Collecting and processing payments
Advising clients on travel arrangements, e.g. visas and passports Sending out tickets to clients
Keeping clients up to date with any changes
Dealing with complaints or refunds