Summary

I want to utilize my knowledge, skills and expertise of analysis, interpretation and financial decisions in the field of finance and accounts.

Experience

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Customer service Executive
IBEX Global
Mar 2021 - Present | Karachi, Pakistan

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asosiate auditor
venture force taxation
Jan 2020 - Present | Karachi, Pakistan


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Customer service representative
T.R.G IBEX GLOBAL PAKISTAN
Oct 2019 - Present | Karachi, Pakistan


CSE in Careem campaign on email and chat support.
CSE in MOH (UNICEF) inbond call answered.
CSE in Daraz Campaign on chat support.

-Assisted customers with store and product complaints.
-Assisted customers by answering questions and solving problems.
-Obtained information to resolve customer inquiries.
-Responded promptly to general inquiries from members,staff and clients via mail,  email and fax.

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Customer service representative
The Resource Group TRG
Sep 2019 - Present | Karachi, Pakistan

Customer service  representative in emails and chat support.

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HENNA DESIGNER
CHARMING LOOK SALOON
Jun 2018 - Jun 2019 | Abu Dhabi, United Arab Emirates

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Receptionist AND cashier
Toi et moi saloon in uae
Jun 2018 - Jun 2019 | Abu Dhabi, United Arab Emirates

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Accountant and receptionist
Shah grammer high school
Mar 2016 - Mar 2017 | Karachi, Pakistan

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Call center
Ufone Franchise
Jun 2017 - Sep 2024 | Karachi, Pakistan

Education

DJ Sindh Govt Collage
Bachelors, BSc, ‎
Bachelor Of Science
2019
Govt. APWA College for Women
Intermediate/A-Level, , ‎
Engineering Management
2016
Shah grammer high school
Matriculation/O-Level, , ‎
Computer Science
2014

Skills

Intermediate communications
Intermediate Compliance
Intermediate computer literate.
Expert computer skills
Beginner customer service
Intermediate email
Intermediate english is must
Beginner finance
Intermediate Influential Communicator
Expert Obedient
Expert RESPECTFUL
Beginner support Skill
Intermediate 6. problem-solving skills
Intermediate Accounting Applications Command
Intermediate Accounts Administration
Intermediate Accounts Management Sklls
Intermediate Administration Skills
Intermediate Admirative Assistance
Beginner Analysis of Information
Intermediate Attention to Details
Intermediate basic organising Skills
Intermediate Blog Posting
Intermediate Cash Collection
Beginner Client Derailing
Intermediate Collections Handling
Intermediate Command over English language would be a plus
Intermediate Communicating Skills
Expert Communication Skill
Expert Computer Basics
Intermediate computer literate performer
Intermediate Computer/Technical Literacy
Intermediate Conservation Awareness
Intermediate Content Creator
Intermediate Control Points Knowledge
Beginner Coordination Abilities
Intermediate Creative Design
Expert Customer Follow-up
Expert Customer Support
Intermediate Data Analytics
Intermediate Data Miniing
Intermediate Database Management 
Beginner Delievry Planning
Intermediate Document Creation
Intermediate Emil Writing Skills
Intermediate Excellent English Speaking and Convincing Skills
Intermediate Excellent English written and speaking skills
Expert Excellent speaking skills in the target language
Beginner Financial Analysis
Expert Fluent in Emglish
Intermediate Fluent In English

Languages

Expert Urdu
Beginner English