Summary

I have totally 2years of banking and non-banking experience.as well as final projects of Community Welfare Project (02/2019 – 02/2019) at Lahore Garrison university. And now looking for opportunity to connect my future for long term.

Experience

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Community Liaison officer
Primary and Secondary Healthcare Department
Dec 2021 - Present | Lahore, Pakistan

As a Community Liaison officer I am working in primary and secondary healthcare department Govt of Punjab. I m leading 20 Outreach worker in 11 district of Punjab they screened of HEP, HVB, Syphilis & HIV in their districts also they report me on the end of every month.

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Customer Relation officer
TCL Pakistan
Apr 2021 - Nov 2021 | Lahore, Pakistan

Ensure outstanding customer satisfaction by maintaining strong working relationships.
Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
Schedule and conduct status meetings with appropriate development resources and customers.

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Phone Banking Officer
Allied Bank Limited
Jan 2020 - Aug 2021 | Lahore, Pakistan


Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross selling various banking products to customers over phone

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Internship
The Bank of Punjab (BOP)
Aug 2018 - Sep 2018 | Lahore, Pakistan

Its a 6weeks internship to learn many things in real way.

Education

Lahore Garrison University
Bachelors, Bachelors in Business Administration, BBA‎
Finance and Banking
CGPA 3.0/4
2019
Government college Gulberg (Boys)
Intermediate/A-Level, , I.Com‎
Commerce
Percentage 60%
2015
BISE Lahore
Non-Matriculation, Matric in Computer Science‎
Computer Science
Completed
2013

Skills

Expert Accounts Management
Beginner Amazon Web Services (
Beginner Analytical Skills
Expert Communication Skills
Expert Computer Operations
Expert Computer Proficient
Intermediate Cooordination Skills
Expert Data Comparison
Intermediate Fluent in English
Expert Front Desk Support
Expert Front Office Support
Expert Maintain Field Record
Expert Mobilization
Expert MS Office
Expert Office Management
Expert Problem Solving
Expert Receptionist Duties
Beginner Reports Generation
Expert Revenue Analysis
Intermediate Revenue Cycle Management
Expert Scheduling Appointment
Expert Social Media Handling
Expert Sweeping Knowledge
Expert Technical Literacy
Expert Time Management 

Languages

Intermediate Pashto
Expert Punjabi
Expert Urdu
Expert English