Summary

Want to be a successful Network & System Engineer and to take challenging roles to test my abilities, use my experience, implement my knowledge and work for the betterment. To explore the respective field of Engineering, new technologies, and emerging trends in Network and Cybersecurity for the sake of learning and growth, as a research scholar.
I am serving my major responsibilities as a Regional IT Head and managing the different units from remote and physically on monthly or quarterly basis.
Managing and controlling IT Team members, help out and guide on different support levels, support them to make sharp to take appropriate decisions/initiatives and resolving IT issues on time.
Managing IT across the Enterprise with vast experience ranging from System and Network Infrastructure, Delivery Management, Service Delivery, Strategy Planning, IT Infrastructure Services, IT Consulting, SAP Implementation in Manufacturing Industry, IT Business Analysis, and Vendor Management & Negotiation.
Achievements in managing large strategic IT initiatives involving re-engineering of business processes, operations and enterprise applications.
Excellent analytical, organizational, interpersonal skills, Identification and negotiation for Business and Technology requirements.
Committed to efficient and accurate management of information systems in a fast-paced, deadline-driven environment.
Proven ability to translate Business needs into technology requirements that supports the company's Business objectives, and to successfully manage all phases of IT Projects from needs analysis and requirements definition to vendor, implementation, and training.
Results oriented professional, recognized for taking on major initiatives.

Projects

Career Institute of Advance Studies (Design new IT Infrastructure System)
Silk Hotel Faisalabad.
Jihann Electric Group of Company Faisalabad
Design and Develop IT Infrastructure (Institute Of Engineering & Fertilizer
Design Develop IT Infrastructure+ IT Lab Setup (University Of Agriculture F
Development and Designing of IT Infrastructure of (Lahore College of Educat

Experience

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NOC/SOC Analyst
STN INC
Jun 2021 - Present | Faisalabad, Pakistan


Responsible for reviewing alerts, evaluating of its urgency and relevancy, responsible for managing cloud-based security systems. provide initial incident response and triage of new NOC and SOC events.
Recognize attacker and APT activity, tactics, and procedures as indicators of compromise (IOCs) that can be used to improve monitoring, analysis, and incident response.
I have experienced to Firewalls migration in real time envirnoment by manually I install, configure, and troubleshoot each part of firewall from initial configuration to complete migration.
I am expert to migrate firewalls from same family to other family like SonicWall to Palo Alto Firewall Migration by using manual method, and SonicWall to FortiGate Firewall migration by using manual method.
I am expert in firewall migration from Cisco ASA to Palo Alto Firewall by using Expedition Tool.
I have conducted different Firewalls Security Audit like Cisco Meraki, FortiGate, SonicWall and analyzed complete firewall configurations, after that I made a complete security audit documentation for our client, including made of network infrastructure diagram in Lucid Chart. At last, I recommended my security analysis and industry best practices to secure network devices from vulnerability and security attacks.      
Interact directly with clients who are under attack via phone, chat, email, and/or ticketing systems, and break-fix for network devices.
Conduct malware analysis, host and network, forensics, log analysis, and triage in support of the incident response. Responsible to perform vulnerability scans, analysts to keep our customers safe and stop attackers cold, around the clock.
Responsible for reviewing the vulnerability scan results and support creating remediation actions. Perform qualitative and quantitative research and data gathering to identify key themes, trends, and opportunities to track and monitor the performance benchmarks and compliance to established SLAs.
Analyze and translate operational.

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IT Help Desk Support & Servers Specialist
Great Computer Solutions
Jan 2021 - Jul 2021 | Lahore, Pakistan

Managing Data Center Operations, Responsible for Data Center Operations like Server and Data Racks Maintenance, Installation.
Server Raid Configurations and Responsible for Dell, HP and IBM Servers installation, configurations and management.
Data Center Planning Management Installation, Configuration and Troubleshooting.
Office 365 License Management controlling by assigning licenses through Office 3065 Admin portal to users.
Installing, Configuring, Managing and controlling Hyper-V Manager on Server 2012, 2016, 2019.
VMware ESXI 6.5, 6.7, 7.0 server like vCenter and vMotions, VMWare ESXI 7.0 Deployment and managing Virtual Machines.
VMWare ESXI VMDK to Hyper-V VHD, VHDX Conversions in real time operations, migration Virtual Machines from ESXI Server to Hyper-V Manager in Server 2016, 2019.
Centralized and integrated Activity Directory Services, SharePoint Services with Office 365 to controlling the centralized operation from remote locations.
Active Directory Live Migration from one Data Center to another Data Center Severs in AD Projects.
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
Deployed VEEAM Backup and Replication 9.5 for Virtual machines backup and replication, creating a backup and safeguarding the data if there are any hindrances.
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
Implementation of Failover Cluster of Primary Domain Controller in VMware environment.
Deployed WD NAS Storage Solutions for MDaemon, Exchange Server, File Server, Web Server, FTP, SFTP Server, McAfee Antivirus Server, PDC and ADC Domain Controller Windows Update Servers.
Dell, HP, IBM Servers installation, RAID Configuration,
VMotion VCenter and Failover Clustering Deployment.
SSL Certificates Purchasing, Renewal, Activation and configuration on IIS Server Manager.
VPN FortiClient Installation, con

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Network & System Administrator
Nimra Textile Private Limited
Oct 2019 - Dec 2020 | Faisalabad, Pakistan

Managing Data Center Operations, Responsible for Data Center Operations like Server and Data Racks Maintenance, Installation.
Server Raid Configurations and Responsible for Dell, HP and IBM Servers installation, configurations and management.
Data Center Planning Management Installation, Configuration and Troubleshooting
Deployed Sophos XG Firewall as a gateway to secure LAN network traffic.
Monitoring and controlling internet bandwidth to block specified websites using Sophos XG Firewall.
Deployment of Sophos XG Firewall for ISPs Fail over redundancy and Network monitoring and management.
Managing and controlling VMware ESXI 6.5 server like vCenter and vMotions.
Deployed VEEAM Backup and Replication 9.5 for Virtual machines backup and replication.
Implementation of Failover Cluster of Primary Domain Controller in VMware environment.
Installation and management of Cisco 4500 Series Routers Creating department wise VLANs on 3560 series switches.
Deployed WD NAS Storage Solutions for MDaemon, Exchange Server, File Server, Web Server, FTP, SFTP Server, McAfee Antivirus Server, PDC and ADC Domain Controller Backups.
Installation and Management of Oracle 10g, 11g, 12c Database servers and their Backups.
Installation Configurations and management of Rocket M5, RocketBeam M5, Wireless Outdoor Devices.
Deployed Mikrotik Router Firewall to manage and secure LAN network traffic.
Dell, HP, IBM Servers installation, RAID Configuration,
VMWare ESXI 6.5 Deployment and managing Virtual Machines.
VMotion VCenter and Fail Over Clustering Deployment.
Deployment of Active Directory, DNS, DHCP Server, File Server, IIS Server, FTP SFTP Server, Kaspersky Security Center 11.
Network Deployment Project Supervised
Deployed Wireless Solutions like UBNT Unifi Security Gateway, Unifi Cloud Key and Unifi Long Range Wi-Fi Indoor and Outdoor Devices.
Ruckus Indoor and Outdoor WIFI deployment to manage these devices through centralized controller at corporate level.

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Network and System Administrator
Dental Excellence Centre
Nov 2017 - Dec 2020 | Faisalabad, Pakistan

Network and System Engineer

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Computer Science Lecturer
The Educators School Al Qadir Campus
Sep 2018 - Sep 2019 | Faisalabad, Pakistan

Computer Science Lecturer and also Managing Computer Labs and whole school branches network.

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IT Consultant
DENTAL EXCELLENCE CENTRE FAISALABAD
Nov 2017 - Sep 2019 | Faisalabad, Pakistan

Responsible for managing Hospital database and server.
Applying new professional approaches with defined network and system policies.
Managing database software at server and client end.
Manage and support to Dental X-Ray scanning machine.
Applying new strategies to taking database backup and restore.
Taking database backup with daily basis defined schedules on server.
DVRs and CCTV Cameras installation and configurations support.
Checking daily basis of Cameras backup and hard drive storage capacity.
Planning to upgrade current environment as per management requirements.
Defined new SOPs for Network and Systems Management planning.
Network troubleshooting and find the best way to resolve these issues using standard approaches.
Managing different network and systems communication errors like network devices Routers, Switches, Repeaters, Access Points with end users.

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IT Lab Incharge (Computer Science Teacher)
The Educators School
Sep 2018 - Aug 2019

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Network/Systems Administrator
DENTAL EXCELLENCE CENTRE FAISALABAD
Dec 2017 - Aug 2018 | Faisalabad, Pakistan

Responsible for managing Hospital database and server.
Applying new professional approaches with defined network and system policies.
Managing database software at server and client end.
Manage and support to Dental X-Ray scanning machine.
Applying new strategies to taking database backup and restore.
Taking database backup with daily basis defined schedules on server.
DVRs and CCTV Cameras installation and configurations support.
Checking daily basis of Cameras backup and hard drive storage capacity.
Planning to upgrade current environment as per management requirements.
Defined new SOPs for Network and Systems Management planning.
Network troubleshooting and find the best way to resolve these issues using standard approaches.
Managing different network and systems communication errors like network devices Routers, Switches, Repeaters, Access Points with end users.

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Regional Network Administrator (Project Based)
Chase Up Shopping City
Apr 2017 - Oct 2017

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Regional Network Administrator (Lead IT Infrastructure Projects)
Chaseup Your Shopping Partner
Apr 2017 - Oct 2017 | Faisalabad, Pakistan

I am serving my major responsibilities as a Regional IT Head and managing the different units from remote and physically on monthly or quarterly basis.
Managing and controlling IT Team members, help out and guide on different support levels, support them to make sharp to take appropriate decisions/initiatives and resolving IT issues on time.
Managing IT across the Enterprise with vast experience ranging from System and Network Infrastructure, Delivery Management, Service Delivery, Strategy Planning, IT Infrastructure Services, IT Consulting, SAP Implementation in Manufacturing Industry, IT B
Managing Multiple branches of Punjab region like Faisalabad, Multan and etc.
My major responsibilities to installing implementing configuring & troubleshooting network devices and troubleshooting System Software’s & Hardware and Wireless networking related problems.
I am also responsible for maintaining Cisco and Wireless Routers, Switches and TP Link Outdoor (CPEs) and upgrading all Servers & client computers software and hardware and all other Network security related Systems, like Kaspersky Administration Antivirus Server, Mail Server, TMG Server, Domain & additional domain-controller-Server.
Complete Hardware, Software and Printers Maintenance. ISA, Server 2004, 2006, and TMG Server 2010 Exchange, 2003, MDaemon Mail Server 12.0.1 Installation Configuration Troubleshooting and Monitoring Implementing and Computer and Wireless Networking, Cisco Routers, Switches configuration, implementations LAN, WAN.
IT support services Operating System & Applications and Documentation include experience in CCTV and IP Base Cameras Installation Configuration Troubleshooting and Monitoring Implementing IT Infrastructure Projects.
VMware Workstation and VMware V Sphere EXSI 5.1.0 VMware V Sphere EXSI Server and client’s installation, configuration, troubleshooting and implementation, handling and VMware V Sphere ESXI Server Data Store and Backup Recovery in live envi

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IT Infrastructure Support Officer
Shahbaz Garments Private Limited
Nov 2011 - Apr 2017

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Support Officer IT Infrastructure Services
Shahbaz Garments (Private) Limited. Midas Safety Inc
Nov 2011 - Apr 2017 | Faisalabad, Pakistan

My major responsibilities to installing implementing configuring & troubleshooting network devices and troubleshooting System Software’s & Hardware and Wireless networking related problems.
I am also responsible for maintaining Cisco and Wireless Routers, Switches and TP Link Outdoor (CPEs) and upgrading all Servers & client computers software and hardware and all other Network security related Systems, like Kaspersky Administration Antivirus Server, Mail Server, TMG Server, Domain & additional domain-controller-Server.
Complete Hardware, Software and Printers Maintenance. ISA, Server 2004, 2006, and TMG Server 2010 Exchange, 2003, MDaemon Mail Server 12.0.1 Installation Configuration Troubleshooting and Monitoring Implementing and Computer and Wireless Networking, Cisco Routers, Switches configuration, implementations LAN, WAN.
IT support services Operating System & Applications and Documentation include experience in CCTV and IP Base Cameras Installation Configuration Troubleshooting and Monitoring Implementing IT Infrastructure Projects.
VMware Workstation and VMware V Sphere EXSI 5.1.0 VMware V Sphere EXSI Server and client’s installation, configuration, troubleshooting and implementation, handling and VMware V Sphere ESXI Server Data Store and Backup Recovery in live environment.

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IT management Trainee
NFC IE&FR, Faisalabad
Oct 2010 - Oct 2011

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IT Management Trainee
NFC Institute of Engineering & Fertilizer Research
Mar 2009 - Oct 2011 | Faisalabad, Pakistan

 Operating Systems Windows Server 2003, (Windows Server 2008/ R2 and Enterprise Edition Operating System) Windows 7, Windows 8, Vista, XP. Remote Server Administration VNC, Damware, Remote Desktop, Net support Manager.
Managed Antivirus Symantec Endpoint Protection 11.0 Good Sync Network Monitor Microsoft Network Monitor GFI Web monitor.
Different types of Data/Backup Recovery Software’s and Device Control Responsible for User support and office automation Administration Windows Server System.
Active Directory Setup with up to 100 clients Group policies and Microsoft ISA Server 2006/TMG Server 2010 Access Policies for different groups.
 DHCP DNS and File Servers installations configurations and controlling.
 Physically install Category 3, Category 5, Enhanced Category 5, and Category 6 Structured Cable Distribution Systems.
 Installation of outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry standards.
 Terminate, assemble and install 8-pin modular connectors and coaxial connectors.
 Determine closet and equipment layouts and install closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures, and balance video equipment.
 Install entrance facility grounding infrastructure and perform grounding tests perform cable splices.
 Develop project plan including required materials, deliver schedules, completion schedules, manpower requirements and tool/equipment lists.
 Ability to properly instruct other technicians on techniques, work, etc. as needed to keep project work flowing.

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Network and System Administrator
Nimra Textile Private Limited
Sep 2019 - Mar 0220

Education

Comptia
Certification, CompTIA Cybersecurity Analyst (CySA+)‎
Cybersecurity Analyst
Completed
2027
Skillfront
Certification, Certified Associate In SCRUM Fundamentals‎
SCRUM Professional
Completed
2026
Microsoft
Certification, Microsoft Office 2016 Specialist‎
Microsoft Office Specialist
Completed
2026
Skillfront
Certification, ISO/IEC 27001 Information Security Associates‎
information security engineering
Completed
2026
Palo Alto Networks
Certification, Palo Alto Networks Certified Network Security Engineer PCNSE‎
Palo Alto Networks Certified Network Security 6
Completed
2025
Government College University Faisalabad.
Masters, Masters in Science, MS Computer Science‎
Information Security and Network Administration
CGPA 3.6/4
2024
CertiProf Professional Knowledge
Certification, Remote Work and Virtual Collaboration Professional‎
Remote Working, Virtual Collaboration Working
Completed
2023
Fortinet NSE Institute
Certification, NSE I Network Security Associates‎
network security
Completed
2023
Certiprof
Certification, Cyber Security Foundation Professional‎
Cyber Security Engineering
Completed
2023
Huawei
Certification, HCIA Routing And Switching‎
Routing and Switching
Completed
2022
Government College University Faisalabad
Masters, Masters in Science, MSc Computer Science‎
Computer Science
CGPA 3.53/4
2019
Government College University Faisalabad
Bachelors, Bachelors in Science, BSc IT‎
Computer Sciences and Information Technology
CGPA 3.4/4
2017
APTECH Computer Education (FSD)
Certification, PHP Web Development‎
Web Development and Design
Completed
2013
APTECH Computer Education FSD
Certification, MCITP‎
Computer Networks and Communication
Completed
2011
APTECH Computer Education (FSD)
Certification, CCNA (Routing & Switching)‎
Data Communication and Computer Networking
Completed
2010
APTECH Computer Education (FSD)
Certification, (MCSA) Microsoft Certified System Administrator‎
Management Information System
Completed
2010

Skills

Expert Cisco
Expert Network Engineering
Expert hardware
Expert IT Support
Expert software
Expert Active Directory
Expert Always Positive
Expert Analytical
Expert Analytical Skills
Expert Antivirus Server
Intermediate Assertiveness
Expert Azure AD
Expert BigHand
Expert BRS
Expert CCDA
Expert CCNA
Intermediate CCNP
Expert CCTV Camera Expert
Expert Checkpoint Firewall Management
Expert Cisco
Expert Cisco Networking Devices Command
Expert Cisco Technologies, Microsoft Expert
Expert CISCO VOIP
Expert Citrix
Expert Cloud
Expert Committed to Customer Services
Expert Complaints Dealing
Expert Computer Information Systems
Expert Computer Proficient
Expert Computer Systems Maintenance
Expert Computer Troubleshooting
Expert Control Room Operations Handling
Expert Cooordination Skills
Expert Cooperation
Expert cPanel
Expert CSS
Expert Customer Care Representation
Expert Customer Service Skills
Expert Customer Support
Expert Cyber Security
Expert Database Management
Expert Deal Development
Expert DHCP server
Expert Disaster Management Recovery
Expert DNS
Expert DNS Management
Expert DNS Server
Beginner Docker
Expert Domain Hosting
Expert DVR & NVR Implementation Expert

Languages

Expert Hindi
Expert Punjabi
Expert Urdu
Expert English

Companies Followed

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Muhammad Contacts

Muhammad Naeem
Midas Safety Inc. (Midas Europe Canada)