Summary

Career and Guidance Counselor | IELTS Instructor

Hello! I'm Fatima Raza, and I'm passionate about helping individuals find their true calling and achieve their career aspirations. With over 3 years of experience in career counseling, I've had the privilege of guiding countless students and professionals toward fulfilling and meaningful paths.

My Educational Journey:
- Bachelor's Degree in Applied Psychology: My foundation in understanding human behavior and motivations was laid at the prestigious University of the Punjab.
- Master's Degree in Mass Communication: Bahauddin Zakariya University was where I honed my communication skills and graduated as the batch topper. Journalism, media ethics, and effective communication strategies became my forte.
- Master's Degree in Political Science: My curiosity about governance, policies, and societal dynamics led me to explore the fascinating world of political science.
- M. Phil in Media Studies: Kinnaird College for Women provided the perfect environment for my research and academic growth. I'm proud to say I emerged as a **university topper** during my M. Phil studies.

Awards and Recognitions:
- THE Counsellor Accreditation Programme CAP Level 1
- CTI USA 2024 Certified Career Counselor by EducationUSA USEFP
- Certified Counselor by St. Cloud State University, USA
- CTI Lahore Trainer 2024
- CTI Lahore Certified Career Counselor
- Performance Award from The City School: It's incredibly rewarding to see the impact of my guidance on students' lives. This award motivates me to continue making a difference.
- Employee of the Month (December 2023): The City School recognized my dedication and commitment to fostering student success. It's an honor I cherish.

My Approach:
I believe that every individual has unique talents and aspirations waiting to be discovered. As a counselor, I strive to create a safe and supportive space where students can explore their interests, identify their strengths, and make informed decisions about their future. Whether it's choosing a career path, preparing for exams, or enhancing language skills, I'm here to guide and empower.


Projects

Net People
Media Virus

Experience

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Career & Guidance Counselor
The City School
Dec 2021 - Present | Burewala, Pakistan


Providing expert guidance on diverse range of academic and vocational programs, aligning them with students’ aptitudes and interests; thereby, enhancing their college applications.
Guiding and facilitating students through the university application process, providing personalized advice and support to enhance their chances of admission and secure scholarships.
Facilitating internship opportunities at the educational counselor’s office, enabling students to gain an in-depth understanding of the admission process. These internships have also fostered the development of peer groups that assist other students during the admission period.
Assisting students with subject solution, timetable scheduling and resolving attendance issues.
Functioning as a liaison between students, school staff, and parents to collaboratively determine the best course of action for the students’ success.
Organizing events such as school open days, counseling sessions, internship fairs and orientation to facilitate campus tours and introductions to the academic faculty for prospective students and parents.
Managing instructor-led workshops designed to improve students’ abilities in note-taking, exam strategies and time management skills.
Managing alumni networking initiatives to foster professional connections and support career development.

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Student Counselor & IELTS Instructor
Nextage IELTS Center by BridgeBlue Pakistan
Sep 2020 - Dec 2021 | Burewala, Pakistan


Student Counseling: Conducted counseling sessions and meetings to help students identify suitable study options, advised on admission requirements, and guided them through the admission, visa, and pre-departure processes. She also developed strong relationship with students and their families to ensure a trusted and professional service experience.


Delivering Results: Consistently delivered exceptional service by effectively converting students to the next stages of the application process and facilitating their enrollment. She identified and leveraged opportunities and generated new leads through strategic relationships with schools, universities, companies, and scholarship bodies.


 Business Development: Identified potential business opportunities in collaboration with the office manager and maintained regular communication with key accounts. This involved developing and sustaining relationships with schools and scholarship bodies to foster growth.


Customer Service: Provided timely and accurate responses to all inquiries and processed applications efficiently, ensured smooth enrollments and positive experiences for students. She also assisted students with post-arrival issues and collaborated with network counselors for continued support.


Client Relationship Management: Attended workshops, briefings, and institutional visits to build knowledge and established relationships with key contacts. Worked with management and developed strategies for promoting the institution effectively and professionally.


Teamwork: Supported promotional events, such as interviews and exhibitions, while contributing ideas for marketing activities to increase student numbers. Participated in team meetings to share insights, fostering a collaborative environment.

Taught and Reviewed: Conducted comprehensive IELTS preparation classes covering all sections of the exam: speaking, listening, reading, and writing.


Planned Lessons: Created detailed lesson plans and course materials tailored to the needs of individual students and groups.


Assessed Students: Administered mock exams to evaluate students’ progress and readiness for the official IELTS exam.


Provided Feedback and Guidance: Provided constructive feedback and guidance to students on their performance, highlighting areas for improvement.


Stayed Updated: Stayed informed about the latest developments and updates in the IELTS exam format and content to ensure accurate and relevant instruction.


Supported and Mentored: Offered additional support and mentorship to students outside of class hours to address their concerns and questions.


Engaged in Professional Development: Participated in professional development activities and workshops to enhance teaching skills and methodologies.


Collaborated: Collaborated with colleagues to share teaching resources and strategies for effective instruction.

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Radio Presenter
MAST FM 103
May 2014 - May 2019 | Lahore, Pakistan

I worked part-time as a Radio jockey at Mast FM103 Lahore studio. I mostly did indoor shows but sometimes did outdoor shows as well. The timing and content of the shows varied.

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Social Media Expert
MAST FM 103
Jun 2018 - Aug 2018 | Lahore, Pakistan

I managed social media pages of Mast FM 103 Lahore. The main focus was on Facebook page. It was a 3 months summer internship.

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News Producer
MAST FM 103
Mar 2014 - Apr 2014 | Lahore, Pakistan

It was a paid internship, and my main duties involved monitoring, making, and editing news for each bulletin.

Education

St. Cloud State University
Certification, ‎
Career Counseling
Completed
2024
Times Higher Education
Certification, ‎
Career Counseling
Completed
2024
EducationUSA USEFP
Certification, ‎
Career Counseling
Completed
2024
Kinnaird College for Women
M-Phill, ‎
Media and Communication Studies
Completed
2019
University of the Punjab
Masters, Masters in Arts, ‎
Political Science
CGPA /0
2017
Bahauddin Zakariya University
Masters, Masters in Arts, ‎
Journalism and Mass Communication
CGPA 3.9/4
2015
University of the Punjab
Bachelors, Bachelors in Arts, ‎
Applied Psychology
CGPA 3.1/4
2013
Unique College Lahore.
Intermediate/A-Level, , ‎
F.Sc Pre-Engineering
Percentage 63%
2011
The Educators Sahar Campus Lahore
Matriculation/O-Level, , ‎
Biology, Mathematics, Physics Chemistry
Percentage 73%
2009

Skills

Expert Alumni Relations Management
Expert Career Advisory
Expert Career Consulting
Expert Career Counseling
Expert Career Path Planning
Expert Microsoft Office
Expert Microsoft Outlook
Expert Public Outreach
Expert Public Speaking
Expert Student Affairs Handling
Expert Student Counseling
Expert Training Developement
Expert Vendor Relations Management

Languages

Beginner Punjabi
Expert Urdu
Expert English