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Summary
Managed customer support queues daily, directly supported customers with general end-user inquiries and technical issues promptly. Looking for a position in a company that needs and values quality front-end customer support service and can benefit from my positive interaction skills and technical abilities which will ultimately improve customer satisfaction.
Experience
Chat Support Executive
- I am currently working in the dispatch department of Talabat (Food delivery app) in the Middle East. My duties are related to Rider issues and if a rider is facing any issue we serve them and make sure they did not face any issue in the future.
Customer Service Representative
- I had a working experience in easy paisa Retail Department. My duties were merged with Retailers all over Pakistan. We serve them with their Queries and issue related to Telenor and Easy paisa.