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Naurin Anees
CSR
System - Lahore, Pakistan
Experience
CSR
System
Feb 2022
- Present
| Lahore, Pakistan
For thier international call centre
CSR
UFC International Gym
Jan 2021
- Feb 2022
| Lahore, Pakistan
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Office Assistant /Composer
The Trust School (TEDDS)
Oct 2019
- Jan 2021
| Lahore, Pakistan
Admin duties,composing and manage expenses
Admin officer
The Educators Fm2
Aug 2017
- Oct 2019
| Lahore, Pakistan
I have done more than 150 admission in this period of time
CRO
Abacus Consulting
Jun 2009
- Mar 2011
| Lahore, Pakistan
I became CRO of the month among 252 workers
Client Services executive
Health and herbs
Mar 2006
- May 2009
| Lahore, Pakistan
Dealing with the client, make records and complete documents and be in touch with the client on call
Education
Virtual University of Pakistan
Masters,
,
Mba
Human resources
CGPA 2.3/4
2011
Virtual University of Pakistan
Masters,
Masters in Business Administration,
Human Resource
2011
Skills
Intermediate
Quality Assurance
Expert
Active Listening
Intermediate
Admin Assistantce
Intermediate
Admin Skils
Intermediate
Admission Handling
Expert
An Organised And Methodical Approach To Working
Intermediate
Benefits Negotiation
Expert
Call Center Administration
Expert
Call Center Services
Intermediate
Chat Support
Expert
Client Relationship Management
Expert
Communion Skills
Intermediate
Computer Literate
Intermediate
Computer Proficiency
Expert
Conflict Management
Intermediate
Cooordination Skills
Intermediate
CRM Knowledgec
Expert
Cross Cultural Management
Intermediate
Customer Acquisition
Intermediate
Customer Relationship Management
Expert
Customer Satisfaction Management
Expert
Customer Service Skills
Expert
Customer Success
Expert
Customer Success Management
Expert
Disciplined
Expert
eCommerce Account Handling
Intermediate
Email Etiquette
Expert
Ensure Collection
Expert
Excellent Communication
Beginner
Excellent Presentation Skills
Intermediate
Export Management
Intermediate
Fincane Reporting
Expert
Fluent in English
Expert
Front Desk Officer
Expert
Front Office Support
Expert
good in public dealing
Expert
h Operations Management
Intermediate
Handling Assignments
Intermediate
HR Administration
Intermediate
HR Policies Command
Beginner
HR Policy Formulation
Intermediate
Human Resource Planninng
Expert
Inbound and Outbound Calls
Intermediate
Japanese Teaching
Expert
Knowledge of Bending Machine
Expert
Lab Knowldge
Expert
Legal Affairs Management
Expert
Listening to Customers
Beginner
Manage Client Relationships
Beginner
Medical Billing
Languages
Intermediate English
