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Summary
Customer service representative 1 year experience in call center environment with personal and professional under pressure. 2 years experience of school coordinator, looking to abtain a position with a successful organization that will fully use my skills nad abilities and allows the opportunity for career growth and advancement.
Experience
CSO
To coordinate with the different departments, for resolution of the problems.
To complete the request sent via different channels and closing the activities with in TAT.
To take strong follow ups of the issues and try to resolve on high priority.
To adhere and compliance to the companys SOP.
Preserve excellent levels of internal and external customer service Identify customers needs and respond proactively to all of their concerns.
Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork Develop a contact plan and Monthly activity reporting.
Data Entry Operater
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CSO
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.
Ensuring the adequacy of sales-related equipment or material.
Responding to complaints from customers and give after-sales support when requested.
Ensure the adequacy of sales-related equipment or material.
Respond to complaints from customers and give after-sales support when requested.
