Managing a team of Accounts department for one of our outsource client.
Monthly financial closing of all subsidiaries.
Posting of checks received from our clients in the ERP.
Reconciliations and closing of payments applied on specific accounts.
Processing of funds to the clients on their generated liens.
Reporting of Accounts Payables on weekly basis.
Making of Profit & Loss statements on monthly basis in QuickBooks.
Verification of Bank transactions on weekly basis.
Generating credit cards statements on monthly basis and verification of credit card transactions.
Reconciling processed work by verifying entries and comparing system reports to balances.
Managing records and receipts.
Resolving financial disputes raised by the customer service and sales teams
Ensuring credit is received for outstanding memos.
Verifying vendor accounts by reconciling monthly statements and related transactions.

Making Profit & Loss statement on monthly basis.
Verification of Bank transactions on weekly basis.
Generating credit cards statements on monthly basis and verification of credit card transactions.
Maintains accounting ledgers by verifying and posting account transactions in Microsoft Dynamics AX.
Preparation of Weekly Commissions receivables report.
Managing customer receivables and updating their records in Intuit Quickbooks Online..
Generating Sales invoices in Intuit Quickbooks Online.
Preparation and filing of Sales Tax on monthly basis.
Preparing sales report on daily basis and calculating its Gross Profit.
Responsible for classifications transactions in proper head of accounts.

Reconciling processed work by verifying entries and comparing system reports to balances.
Managing records and receipts.
Resolving financial disputes raised by the customer service and sales teams
Ensuring credit is received for outstanding memos.
Verifying vendor accounts by reconciling monthly statements and related transactions.
Maintaining historical records by microfilming and filing documents.
Supporting the Finance Manager with projects and tasks when required.

By working as a Customer Service Representative, my responsibilities were:

Manage large amount of incoming calls and generate sales lead.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate valid and complete information by using the right methods / techniques.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers