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Summary
Restaurant manager with 7 years of experience managing a high-quality and fast-paced fast food restaurant.Skilled at training staff to the higest standards of customer service,ensuring increased customer satisfaction,reduce staff turnover rates,and a rise in sales through upselling techniques.
Experience
Restaurant General Manager
Hired trained,coached 35+ staff members on customer service skills,food & beverage knowldge,& health and safety standards and prepration for the Deafen 2016 restaurant grand opening.
Consistently exceeded monthly sales goals by a minimum of 10 percent by training FOH staff of upselling technique and by creating a featured food and beverage programe.
