Summary

Highly organized and dedicated professional with 10+ years of experience in Education and Banking sector across various roles. Always looking to enhance my skills and abilities for personal and organizational development.


Experience

Company Logo
Manager Quality Assurance
Bahria University
Feb 2017 - Present | Lahore, Pakistan

·         Monitoring and evaluation the implementation of QA, QC and QE programmes, in academics and research.
·         Ensure compliance with the designed procedures of QA, QC and QE in conformity with the national standard described for the quality of higher education.
·         Carries out audits of academic standards and quality of teaching, learning and management in each subject area.
·         Member of Academic Mock Audit Teams.
·         Analysis and submission of summary of Teacher Evaluation Reports twice in the semester.
·         Preparation of briefings/presentations regarding quality matters of campus.
·         Act as team member in HEC MS/MPhil Program Review or any other inspection/audit conducted by HEC or Accreditation bodies.
·         Managing and timely completion of activities circulated in QA calendar.
·         Member/Secretary of Campus Nomination Committee for Distinguished Teaching Award, Best Faculty and Student Researcher Awards.
·         Scrutiny of Courses Allocation/Offering to make sure its alignment with BU rules and approved roadmaps.
·         Ensure compliance and prepare progress reports on Corrective Action plan-II of Academic Mock Audits
·         Provide CU data to the ranking agencies
·         Advice, assist and guide Head of the campus in all matters pertaining to Quality
·         Active member of Departmental Board of studies (DBOS) meetings of the campus
·         Arrange different training programs in Quality at the campus
·         Monitoring and implementation of the anti-plagiarism policy in the campus
·         Scrutinize research publications for cash awards, registration fee and publication fee etc.
·         Preparation of Annual Report of the campus for the publication.
·         President Acceptance Committee of the campus.
·         Member Audit Committee of Library.
·         Member Quality and Price Committee of Cafeteria.
·         Preparation of Briefings/Presentations of overall activities/events prior visit of BUHO dignities.
·         Responsible for correspondence of Academic Council Meetings and implementation of decisions at campus.
·         Responsible for correspondence of Higher Education Research Committee Meeting and implementation of decisions at campus.
·         Responsible for correspondence of Board of Governors Meeting and implementation of decisions at campus.
·         Focal Person for Educational Institutes Monitoring System of NCOC.




Company Logo
Manager Teller & Services
Habib Bank Limited
Feb 2012 - Nov 2016 | Lahore, Pakistan

·         Sales and Marketing of different products
·         Looking for new sales opportunities
·         Relationship building and interaction with clients for growth of banks overall portfolio
·         Reviewing the existing accounts of the clients to manage attrition of deposits
·         Networking with existing and potential clients
·         Execution of sales strategy and customer acquisition process
·         Achieve agreed sales targets
·         Supervision of tellers with routine banking operations tasks including cash, transfers and clearing transactions of both LCY and FCY.
·         Supervision of Banker’s Cheque issuance and cancellation.
·         Supervision of Stop Payments.
·         Supervision of ATM operations and balancing.
·         Supervision and opening/closing of customer accounts of all types, local or foreign and handling their maintenance.
·         Issued and managed the operations of more than 250 lockers.
·         Responsible for issuance and delivery of cheque books and visa debit cards.
·         Custodian of master keys of lockers. Issuance and surrender processing of lockers.
·         Responsible for locker operations and maintenance.
·         Visit of different branches for audit and compliance as a team member of Internal Control Unit (ICU).
·         Responsible for achieving and maintaining the Service Quality standards.





·         Branch Banking Operations.
·         Handling of local and Foreign Currency transactions.
·         Remittance Operations (local and foreign currency).
·         Handling of local and intercity clearing operations (local and foreign currency).
·         Issuance of Banker’s Cheque.




          Handling of prize bonds as per SBP Rules.




Education

University of Lahore
M-Phill, MPhil Management‎
Marketing and Human Resource Management
Completed
2020
National College of Business Administration & Economics (NCBA&E)
Masters, Masters in Business Administration, MBA‎
Marketing
2015
COMSATS Institute of Information Technology
Bachelors, Bachelors in Business Administration, BBA(Hons)‎
Marketing
2011

Skills

Expert Accounts / Manager
Expert  Talent Acquisition
Expert Compliance & Audit
Expert Coordination Skilla
Beginner Customized Adaptation
Expert Handling Assignments
Expert HFO Operations Handling
Intermediate KYC and Due Diligence for AML
Expert Legal Affairs Management
Expert Office Support
Expert Presentation Skills
Expert Procedures Management
Expert Record Keeping
Expert Relationship Building
Expert Sales and Marketing
Expert Staff Manegment
Expert Stress Handling
Expert Structural Draft
Expert Team Manegement
Expert Time Keeping
Intermediate تخصيص المركبات

Languages

Intermediate English
Expert Urdu