Summary

Capable individual with excellent organization skills and a capacity to handle challenging situations and seeking  to fill a job position in the Customer Service sector. A very notorious capacity to quickly handle requests and complaints from the customers.

Experience

Company Logo
HR EXECUTIVE
ibex
Aug 2019 - Aug 2023 | Karachi, Pakistan

Company Logo
Bank Officer
Telenor Micro Finance Bank
Jul 2018 - May 2019 | Hyderabad, Pakistan



Generate sales leadIdentify and assess customers` needs to achieve satisfaction


Prepare product or service reports by collecting and analyzing customer information.


Manage large amounts of incoming calls


Follow communication procedures, guidelines and policies


Resolve customer complaints via phone, email, mail or social media

Education

University of Sindh
Masters, Masters in Commerce, M.COM‎
Marketing Management, Production and Operations Management, International Business
2014

Skills

Intermediate Academic Databases Management
Intermediate Accounts Administration
Intermediate Accounts Management Skllis
Expert Active Listening
Expert Admin Assistantce
Expert Analatical Skills
Expert Analytical Skills
Expert Article Creation
Expert  Adobe Premiere Pro
Intermediate Banking
Expert Banner Creation
Expert Blog Writing
Intermediate Business Development Process
Expert Business Dnvelopment Strategies
Beginner Business Writing
Expert Buying Experience
Expert Career Counseling
Expert Career Development Coaching
Intermediate Client Dealing 
Expert Communication Skill
Expert Configuration Switches
Expert Conservation Awareness
Intermediate Content Filtering
Expert Control Points Knowledge
Intermediate Creative Writiing
Expert Cusotmer Support
Expert Data Comparison
Expert Data Management
Expert Database Management 
Intermediate Delivery Objects
Expert Eager To Learn New Things
Expert Easy To Adjust
Intermediate EBook Writing
Expert Energetic Skills
Intermediate Evaluating Risk
Intermediate Evaluation Skills
Expert Export Development
Expert Field Task Management
Expert Financial and Budgeting Skills
Intermediate Fluent i English
Expert Fluent in Engslish
Expert Frinedly Behaviour
Expert Gender Equality
Intermediate Handling Assignments
Intermediate Human Resource
Expert IT Support Responsibilities
Expert Japanese and Korean Language Proficiency
Beginner Knowledge of Spreadsheets
Expert Lab Equipment Maintenance
Expert Leadership Collections Handling

Languages

Beginner Hindi
Beginner Punjabi
Intermediate Saraiki
Expert Urdu
Expert Sindhi
Expert English

Companies Followed