Summary

Banking and Finance, Accounts, Supervisor, Senior assistant,Customer services, Documentation

Projects

Research Publication
Evaluation of Customer Services (TELENOR LHR)

Experience

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Assistant In Medicine Department
Bakhtawar Amin Medical & Dental College, Multan
Feb 2021 - Present | Multan, Pakistan

Academic Records of Medicine Department, Assessment and Schedules of Doctors, MBBS, BDS, DPT and Allied Program and Also Maintain the Examination Activities.

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Accountant
la bolleria bakery
May 2015 - Present | Multan, Pakistan

work as Acountant,Shift Incharge,superwisor,wisepuchaser

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Cashier
Bakery
Jan 2015 - Present | Multan, Pakistan

I am working in La Bolleria bakery Pso filling Station, model town multan as a cashier as well as management all things and i have almost 5 year experience as a cashier at this bakery. 

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Accountant
Turkish Kithenatte Restaurant, Royal orchard, Multan
Aug 2022 - Aug 2022 | Multan, Pakistan

Enter Description

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Internee
SILK BANK
Jul 2018 - Sep 2018 | Multan, Pakistan



Assist in Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and assisting customers with their banking needs. Ensure a positive customer experience at all times.

Data Entry and Documentation: Assist in maintaining accurate records and documentation, including customer account information and transactions. Ensure all data is entered correctly and confidentially.

Support Operations: Collaborate with various bank departments to support daily operations. Assist in tasks related to account management, loan processing, and other banking functions as needed.

Learn and Develop: Actively engage in learning opportunities to gain a comprehensive understanding of banking processes and Silk Bank's products and services. Seek guidance from senior colleagues and participate in training sessions to enhance your skills.

Education

Bahauddin Zakariya University
Masters, Masters in Business Administration, MBA Islamic Banking‎
Islamic Banking
CGPA 3.35/4
2023
Bahauddin Zakariya University
Bachelors, , BBA (Hons)‎
Accounting & Finance
CGPA 2.5/4
2019
Institute Of Bankin & Finance,BZU Multan.
Bachelors, Bachelors in Business Administration, BBA (Banking and Finance)‎
Banking & Finance
2019

Skills

Expert Ability to Maintain Professionalism
Expert Academic Research
Expert Account Opening
Expert Accounts Administration
Expert Adaptability
Expert Administration Knowledge
Expert Android App Usage
Expert Answering Inquiries
Expert Branch Support
Expert CASA Deposits
Expert Cashier
Expert Client Relationship
Expert Client Relationship Management
Expert Committed to Customer Services
Expert Communication and Interpersonal Skills
Expert Communication Proficiency
Expert Communication Skills
Expert Communication Skills,Negotiation Skills.
Expert Configuration Switches
Intermediate Consumption
Expert Cooordination Skills
Intermediate Coordination Skillss
Expert Correctness In Information
Expert Creative Writing
Intermediate Cross Cultural Communication Skills
Expert Cross Selling
Expert Custom CRM
Beginner Customer Care Representation
Expert Customer Relationship Management
Expert Customer Service Skills
Beginner Data Entry
Expert Debit Cards
Expert Employment Forms Processing
Expert English Subject Command
Expert Front Office Support
Expert Handle Stressful Situations
Intermediate Legal Documents Management
Expert Manage Client Relationships
Intermediate Market Knowledge
Beginner Microsoft Excel
Expert Microsoft Office Suite or Similar
Expert Monitoring Skills
Expert Official Tasks Handling
Expert Promote a Positive Image of the Bank
Expert Punctuality
Expert Quality Control
Beginner Quick Learner
Expert Quick Learner and Hard Worker
Expert Record Keeping
Expert Relations Management

Languages

Expert Urdu
Intermediate English