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Muniba Eijaz
Senior complain Resolution Officer
Bank islami limited Pakistan - Karachi, Pakistan
Summary
CAREER OBJECTIVE Looking for a place where I can prove my skills and get exposure to the latest technologies. To work in a competitive place in an outstanding organization that enhances my skills increases my knowledge where my creative capabilities can be used to the best.
Experience
Senior complain Resolution Officer
Bank islami limited Pakistan
Sep 2020
- Present
| Karachi, Pakistan
Responsibilities:
Compliance with SBP to ensure guidelines are implemented.
Make sure customer complaints are resolved with in time.
Coordinating with branches and departments to increase efficienc
Employee
Albaraka bank
Jul 2018
- May 2019
| Karachi, Pakistan
Education
University of Karachi
Masters,
Masters in Business Administration,
2022
IBA Karachi
Short Course,
Computerized Accounting
Incomplete
2020
Federal Urdu University of Arts, Sciences and Technology
Bachelors,
Bachelors in Business Administration,
BS
Human Resource
2019
Sir Syed Government Girls College
Intermediate/A-Level,
,
Pre Medical
2015
Lee rosary public secondary school
Matriculation/O-Level,
,
Science
2013
Skills
Beginner
Accounts
Expert
Accounts Administration
Intermediate
Accounts Management Skllis
Intermediate
Admin Assistantce
Intermediate
Admin Operations Management
Intermediate
Admin Task Planning
Intermediate
Analytical Skills
Beginner
Area Service Management
Intermediate
Attendance Systems Knowledge
Intermediate
Banking Knowledge
Expert
Can Handle Both Textile & Leather Design
Expert
Computer Handling Speed
Intermediate
Computer Proficiency
Intermediate
Computerized Accounting
Expert
Conservation Awareness
Expert
Coordination Tasks
Beginner
Corporate HR Department
Intermediate
Creative Abilities
Intermediate
Critical Thinker
Intermediate
Cross Cultural Communication Skills
Expert
Effective Coordination And Follow-ups
Expert
Employee Relation
Intermediate
Employee Relations Management
Intermediate
English Communication
Intermediate
Excel ,peach tree,slag (software)
Intermediate
Field Task Management
Expert
Finance Administration
Intermediate
Financial and Budgeting Skills
Intermediate
Handling Assignments
Beginner
HR Coaching
Intermediate
HR Consulting
Intermediate
HR Information Management
Intermediate
HR Operations Handling
Expert
HR Policies Command
Intermediate
HR Policy Formulation
Expert
HRM Command
Intermediate
Human Recourse Management
Expert
Human Resource
Expert
iCU Maintain
Intermediate
Japanese and Korean Language Proficiency
Intermediate
Knowledge of Development
Intermediate
LMP
Expert
Medical Entry
Intermediate
MIT Knowledge
Beginner
Network Security Administration
Intermediate
Oral Communication Skills
Intermediate
Organizational Development
Intermediate
Personal Effectiveness
Intermediate
Receptionist Work
Expert
Record Keeping
Languages
Intermediate English