Summary

I am in customer service for more than 2 years now, I am good at teamwork, always try to learn things, my strength is punctuality, smart work and I am good in building relationship

Projects

Allotrac

Experience

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Customer Support
Pixako Technologies Pvt Ltd
Jul 2018 - Present | Islamabad, Pakistan

Working in an Australian company (Allotrac) as a product specialist, and solving issue related to the product for clients.

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Account manager
Pixako
Jan 2017 - Jun 2018 | Islamabad, Pakistan

In my job description, I have to interact with clients. convince them to publish their press release through our company and after convincing them. asked for press content their email address, the website on which they want to release their press release. providing Demos to the client. after that. forward their information to operations and ask them to prepare the invoicing. constantly in touch with customers until they paid their invoices. we get their approval on their press and then our social media department release it for them. getting clients' feedback and keep in touch with them via email if they have any more press releases for us.

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CSR
PrimeBPO
Nov 2015 - Dec 2017 | Rawalpindi, Pakistan

My job description was to close the deals for licensed insurance agents in an individual agency, They were licensed agents for different insurance companies in the different states of American except Newyork.

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Accountant
Islamia School and Collage Bannu
Jul 2012 - Sep 2013 | Bannu, Pakistan

I was a accountant in a school and my job was book keeping collection of fee and and help them to meet the expenditure and mentainance of school by the effecient use of funds.

Education

Ajman University of Science and Technology Bannu
, BBA (HONS)‎
Finance
Percentage 82%
2015

Skills

Expert 24x7 Production Support
Expert =Sales
Expert American Incessant
Expert Boutique Knowledge
Expert Business CRMs
Expert Call Control
Expert Client Relationship Skills
Expert Complaint Management
Expert Coordination Skillss
Expert CRM Analysis
Expert CRM Command
Expert Customer Analysis
Expert Customer Care Knowledge
Expert Customer Interaction Management
Expert Customer Sales
Intermediate Customer Service =
Expert Customer Support
Beginner Digital Marketing
Expert End-to-End Sale
Intermediate Excellent Verbal and Written Communication
Expert Fleet Management
Expert Fluent In English and
Intermediate Front Desk Tasks
Expert Help Desk
Expert Ingredient Management
Expert IT Support Responsibilities
Intermediate Legal Documents Management
Expert Listening to Customer Skills
Intermediate Live Chat Support
Expert Manage Client Relationships
Expert Office Support
Expert Process Operations Handling
Expert Relations Management Skills
Intermediate Remote Troubleshooting
Expert Sales Account Management
Expert Sales Automation
Expert Sales Management
Intermediate Scale Management
Expert Spreadsheet Navigation
Expert Support
Expert Sweeping Knowledge
Intermediate Tbricklaying
Expert TECEPYION=
Expert Telesales
Expert Transaction Record Management
Expert Troubleshooting
Expert Written Oral and Communication
Expert اللهجات البريطانية
Expert المهارات المعدنية
Expert الاستماع إلى العملاء

Languages

Expert English
Expert Urdu
Expert Pashto