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Summary
IT Communication Manager with 10 years experience in a highly reputed IT industries. producing, performance driven with superb Skills and easily builds rapport establishes trust with clients. Strong leader ship motivational which are the key factors that are needed in the company to utilize my technical, designing and management skills for achieving the target and developing the best performance.
Projects
Experience
IT & Communication Manager
 Update Website Contents using FTP on requirement. Daily Checkup routine of IT assets including Routers and servers.. Coordination with ISP on demand.. Resolve email related issue at both client & server end.. Configuration & Troubleshooting of WIFI Routers.. Maintain internal audits and ensured IT infrastructure Operation.. Refresh, oversee and manage institutional website. Develop content (press releases, blogs, and video) for print and digital outlets. Supervision of the design and maintenance of the web site, intranet, MCO web-based knowledge management system. Support to business development focusing on achievement of launches and campaigns, outreach and media activity, and public information. Development and dissemination of publications and advocacy materials.. Worked on Wash, Education & health project.. Data Base management.. Shape and implement messaging strategies towards unified profile and aligned communications plan. Ensure active use of social media platforms, including Twitter, Instagram, Facebook.MIS ANALYST. Responsible for filing and updating all network documentation including all upgrades and enhancements.. Developed training materials for all personnel on utilization of the company network.. Routinely innovated ways to make the network more efficient and easier to maintain.
Network & System support engineer
• 3 Years of experience as Senior System & Network Support Engineer - Currently working,
• Provide functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, WAN and remote systems
• Routine checkup of all Applications; Servers, Switches .
• Coordination with various vendors for new projects
• Maintain internal audits and ensured IT infrastructure Operation.
• Configuration & Troubleshooting of WIFI Routers.
• Installation and Raid configuration of Windows server 2003 and 2008.
Trainer
Evaluated workplaces to assess needed personality traits and skills to make the organization work better.Provided assessments to workers and designed training programs to address identified issues.Completed presentations to help train workers in improving skill set areas.Wrote and submitted reports.
Site engineer
Perform responsibilities of supporting the daily operations of the telecom network and IT infrastructure of the organization.
Coordinate with network manager and telecom engineer to troubleshoot major networking issues
Responsible for creating and maintaining diagrams and documentation of telecom and network systems
Handle responsibilities of making changes in telecom systems including extensions, locations, voice mail, conferencing, and mobile devices
