Summary

Looking to bring excellent and consistent administrative and customer service experience to a front desk officer position with a leading organization while making a position influence through organization and communication with all potential clients.

Experience

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Admission & Billing Officer
Zimri orthopedic hospital
Jan 2024 - Present | Islamabad, Pakistan

Assisting patients/attendants in resolving their queries related to admissions and discharge process.Providing financial estimations against the admission request.Processing admissions according to policy.Processing discharges efficiently and effectively including corporate billing.Ensuring timely financial recoveries from admitted patients.Ensuring smooth communication with all the key stake holders in hospital.Preparing daily reports.Assisting in preparing corporate claims.Should be flexible to work in multiple shifts.

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Reception Cum Phlebotomist
Doctor Labs Kohat
Dec 2022 - Jan 2024 | Kohat, Pakistan

Receiving visitors/patients at the front desk by greeting, welcoming, directing and announcing them appropriately. Patient Registration. Receive cash directly and via credit card. Blood Collection. Answering screening and forwarding incoming phone calls Receiving and sorting daily mail. Doctors and Patients record Keeping. Regularly maintain stock inventery sheet.

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Receptionist Cum Phlebotomist
Excel Labs
Jun 2014 - Jul 2016 | Peshawar, Pakistan

Receiving visitors/patients at the front desk by greeting, welcoming, directing and announcing them appropriately. Patient Registration. Receive cash directly and via credit card. Blood Collection. Answering screening and forwarding incoming phone calls Receiving and sorting daily mail. Doctors and Patients record Keeping. Regularly maintain stock inventery sheet.

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Receptionist Cum Phlebotomist
Citi Lab & RC Lahor
Jul 2012 - Jan 2013 | Peshawar, Pakistan

Same as above

Company Logo
Receptionist Cum Phlebotomist
Central Pethology Lab Peshawar
Jan 2011 - Jul 2012 | Peshawar, Pakistan

Same as above

Education

Gomal University
Bachelors, Bachelors in Arts, B.A‎
Urdu, Islamyat
Percentage 53%
2019
ttb peshawar
Diploma, DIT‎
Computer
Completed
2014
BISE Kohat
Intermediate/A-Level, Faculty of Science (Pre-Engineering), FSC‎
Pre Engineering, Engineering
Percentage 51%
2007
BISE
Matriculation/O-Level, Matric in Science, SSC‎
Science
Percentage 70%
2005

Skills

Expert Aseptic Technique Knowledge
Expert Cash Handling
Intermediate Chat Support Skills
Expert Client Dealing
Expert Client Relationship Management
Expert Commitment to Customer Service
Expert Communication Skills
Intermediate Computer Knowledge
Expert Computer Proficient
Intermediate Cooordination Skills
Expert File Management
Intermediate Fluent in English
Expert Front Desk Management
Expert Front Office Support
Intermediate General Medical Knowledge
Expert Healthcare Information Systems
Intermediate Interpersonal Skills
Expert Japanese & Korean Language Proficiency
Intermediate Lead Generation
Intermediate Live Chat Handling
Intermediate Microsoft Excel
Intermediate MS Excel
Expert Multitasking
Intermediate Multitasking Skills
Expert Organization Skills
Intermediate Packing
Expert Patient Counseling
Expert Patient Handling
Expert Patty Cash Management
Beginner Pharmacy Store Keeping
Expert Quality Control Cutting
Expert Reception Tasks
Expert Receptionist
Expert Receptionist Task Hanling
Expert Record Keeping
Expert Record Keeping1
Expert Stock Management
Expert Time Management
Expert Time Management 
Intermediate استراتيجيات مبيعات الحسابات

Languages

Intermediate English
Expert Urdu
Expert Pashto