Summary

As a seasoned professional with extensive experience in Banking Operations and Financial Institutions, I have a proven track record of achieving results through effective leadership. My diverse skill set encompasses proficiency in Customer Services, Centralized Operations, Foreign and Local Remittances, SWIFT Operations, Regulatory Compliance, and Transaction Monitoring. I excel as a collaborative team player and possess strengths in resource optimization, robust communication, initiative, team development, time management, and adept problem-solving.

Experience

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Business Development Executive
AL-MERAAJ MARKETING
Jun 2023 - Present | Karachi, Pakistan

- Provide exceptional customer service and build lasting relationships with clients.
- Proactively acquire new clients through self-initiated efforts and diverse business development strategies.
- Deliver professional financial advice and actively promote a comprehensive portfolio of wealth management products.
- Participate in business development activities, including client presentations, product demonstrations, and meetings.
- Assist with marketing and promotional projects.
- Negotiate and close deals.
- Conduct ongoing market research.

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Consultant Trade Finance Freelance
Euro Exim Bank Ltd.
Mar 2023 - Present | Karachi, Pakistan

- To Promote the Company's financial products to potential customers.
- To Explore and establish new and lucrative trade finance channels across diverse industries and segments.
- To facilitate favorable transactions, including issuing letters of credit, factoring, export credit and insurance, SBLC, etc., between confirmed customers and the Company, with a focus on Trade Finance Marketing.
- Submit periodic reports to the Company on a weekly basis as per instructions.

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Entrepreneur
Xpress Supplies
Dec 2018 - Nov 2022 | Karachi, Pakistan

- Established a company as an entrepreneur and managed a business providing office supplies.

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Takaful Financial Advisor
Pak Qatar Takaful Limited
Aug 2020 - Jul 2021 | Karachi, Pakistan

- Proactively acquired new clients through own means and dynamic range of business development.
- Analyzed client's financial statuses.
- Provided professional financial advice and actively promoted a comprehensive range of Wealth Management products.
- Engaged in business development activities, including client presentations, demos, proposal writing, and meetings.
- Worked closely with the Regional office by reporting to them regularly and seeking their guidance on work-related matters.

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as Unit Head - Centralized Operations
BankIslami Pakistan Limited
Jul 2014 - Jan 2019 | Karachi, Pakistan

- Supervised both Inward and Outward Remittances, following regulatory guidelines and ensuring high-quality customer service within the prescribed (TAT) Turn-Around-Time.
- Completed scrutiny of all Incoming MT-103 SWIFT messages and credited funds into the customer's account.
- Ensured 100% compliance with the Bank's Service Management Program.
- Adhered to all regulatory guidelines outlined in SBP's FE Manual & AML regulations.
- Reported Foreign Exchange Transactions to SBP through ITRS.
- Ensured 100% adherence to the Bank's Policies & Procedure manual on Funds Transfer and Inter-Office Memorandum on Remittances.
- Liaised with the State Bank for approvals related to Outward remittances.
- Authorized SWIFT messages for Outward Foreign Remittances.
- Handled Centralized Foreign Outward Bill for Collection (FOBC).
- Prepared Daily & Weekly SBP SCRA Reporting.
- Prepared Monthly Special Foreign Currency Accounts (SFCA) Reporting.
- Prepared Monthly Foreign Exchange Returns of the Centralized International Remittances Section.
- Prepared Quarterly SWIFT Reporting.
- Checked and controlled all Duplicate Payments.
- Timely informed/reported to concerned departments regarding non-reporting Financial MTs.

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as Customer Service Executive - Branch Banking
BankIslami Pakistan Limited
Oct 2009 - Jun 2014 | Karachi, Pakistan

- Involved in all Branch Operations.
- Adherence to all regulatory guidelines related to Branch Banking Operations.
- Authorized all transactions and vouchers and clearing.
- Responsible for all Cash replenishment in ATM.
- Responsible for all Cash sorting and disbursement of excess cash to Cash House.
- Daily / Weekly / Monthly Cash transaction reporting to State Bank of Pakistan.
- Checking & releasing all Financial Payments.
- Controlling all transmitted/authorized Financial Payments through exact correspondence banks.
- Checking & controlling all Duplicate Payments.
- Timely informed/reported to concerned departments regarding non-reporting Financial MT's.

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as Officer - International Remittances & SWIFT
BankIslami Pakistan Limited
Mar 2006 - Sep 2009 | Karachi, Pakistan

- Processed both Inward and outward Remittances as per regulatory guidelines within the prescribed Turn Around Time (TAT).
- Issued PRC against Inward Remittances.
- Prepared IRV/R Forms for SBP Reporting.
- Solved the queries against Inward Remittances.
- Worked as a SWIFT Operator on the SWIFT Alliance System.
- Handled Centralized Foreign Outward Bill for Collection (FOBC).
- Prepared IRV/R Forms for SBP Reporting.
- Distributed Incoming and Outgoing SWIFT Messages to respective departments.
- Reported Foreign Exchange Transactions to SBP through ITRS.
- Ensured that satisfaction and prompt solutions were provided to the Customers.

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Officer - Central Operations Division
Union Bank Limited.
Mar 2001 - Mar 2006 | Karachi, Pakistan

- Processed Inward Remittances according to regulatory guidelines within the prescribed Turn-Around-Time.
- Prepared MT-103 Outward Messages.
- Prepared MT-199 & MT-999 Inquiry Messages.
- Prepared MT-110 SWIFT Messages against FDD Issuance.
- Worked as a SWIFT Operator on the SWIFT Alliance System

Education

Allama Iqbal Open University (AIOU)
Bachelors, , Bachelors of Arts‎
Arts
Percentage 54%
1999
Jinnah Polytechnic Institute, Karachi.
Diploma, Associate Engineer‎
Civil Engineering
Completed
1995
Dehli Govt. Boys Secondary School
Matriculation/O-Level, Masters in Business Administration, Secondary School Certificate‎
Chemistry, Mathematics, Physics
Percentage 57%
1990

Skills

Expert Business Development
Expert Business Development Process
Expert Business Development Strategies
Expert Cash Handling
Expert Client Acquisition
Expert Client Dealing
Expert Client Relationship
Expert Communication Skills
Expert Computer Proficiency
Expert Coordination Skills
Intermediate Coordinaton Skills
Intermediate Corporate Marketing
Expert Customer Service
Expert Customer Services
Beginner Data Management
Intermediate Digital Business Development
Expert End to End Sales
Expert End to End Sales
Expert End-to-End Sale
Intermediate Forex Trading
Intermediate Industry Research
Expert Installation Process
Intermediate International Trade
Expert Lead Genaration Skills
Intermediate Lead Generation
Expert Leadership Collections Handling
Expert Marketing
Expert Marketing Strategies
Intermediate MS Excel
Intermediate MS Office
Expert Negotiation Skills
Expert Negotiations Skills
Intermediate Office Management
Expert Operations Coordination
Expert Operations Handling
Intermediate Operations Improvement
Expert Persuasion Customer
Expert Presentation Skills
Expert Problem Analysis Skills
Expert Problem Solving
Expert Problem Solving Skills
Expert Project Sales
Expert Real Estate Knowledge
Intermediate Relations Management Skills
Expert Relationship Management
Intermediate Sales
Expert Sales Management
Expert Sales Operations
Expert Tankful Management
Intermediate Team Building

Languages

Intermediate English
Expert Urdu