Summary

An experienced and talented Person who has the motivation and right skill sets needed to ensure targets are met and everything gets done on time and to budget. I am organized, ambitious, driven and possesses the capability to develop Customer Relation and profitability.

Having Good communication skills, that i could be able to build a profitable relationship with customers and key decision makers alike.

Right now I am looking for a challenging position with a company that employs smart people and offers great opportunities to learn, grow and succeed , not only professionally also financially.

Experience

Company Logo
Up Country Processing Officer CF Secured
Faysal Bank
Apr 2019 - Present | Karachi, Pakistan

. Processing of Auto Financing Applications from initial level to disbursement.
. Complete processing of Auto Financing Applications.
. Sound grasp over the procedural issues of Auto financing.
. Coordinate CIU & CAO regarding applications processing, approval, rejection reviews and disbursement.
. Daily reporting of business activities to country head regarding number of applications processed, approved, rejection review and disbursement.
. Act in compliance's with bank's policies and procedures.
. Processing of Auto Finance applications in accordance with product program.
. Preparation & updating of daily login MIS.

Company Logo
Team Supervisor Sales Admin & Quality Mgmt Unit
Bank Alfalah
Oct 2014 - Apr 2019 | Karachi, Pakistan

Quality Planning:
· Assists Unit Head in attaining established departmental goals & targets through quality planning and management of loan applications.
· Perform prequalification assessment and analysis of financial condition of applicant within the framework of Bank’s credit policies.
· Coordinates with CIU for processing of prescreened loans; ensure loans are processed according to customer needs and conform to Bank lending policies.
· Manage team operations/processes of all staff members to ensure that departmental cores are performed in an efficient way.
· Suggest for improvements, changes and their course of actions for implementation.

Quality Assurance:
· Supervision and Collaboration with team members to develop best practices.
· Determine quality procedures for long term success leading to customer satisfaction.
· Reduce communication gaps through stake holder’s involvement to run BAU in a smooth way.
· Figure out developmental needs to overcome it through trainings of the relevant staff.
· Direct objectives to generate maximum quality Business.
· Recognize quality related problems and their improvement areas.

Quality Control:
· Follow up monthly sessions with team member’s regarding input and output.
· Quarterly analysis on performed activities in accordance with quality.
· Sustain the most efficient and effective methods to meet quality requirements.

People Management:
· Weekly team meetings with staff members to improve work efficiency.
· Listen effectively to all team members and respond with empathy to build a bond of trust among themselves.
· Share the vision with absolute clarity and motivate as well as inspire them with enthusiasm and positivity.
· Find strengths and talents of staff members in order to show them how their strengths serves the organization.

Education

University of Sindh
Bachelors, Bachelors in Arts, B.A‎
Economic, Political Science, English
Grade B
2020
Jauhar Degree College
Intermediate/A-Level, Intermediate in Computer Science, HSC‎
computer science, physics, maths
Grade D
2006
Gulshan e iqbal secondary school
Matriculation/O-Level, Matric in Science, SSC‎
computer science, physics, maths
Grade D
2004

Skills

Expert Accounts / Manager
Expert Cost Effective
Expert Good Listener
Intermediate Micorost Excel
Expert Team Leadership

Languages

Intermediate Punjabi
Intermediate Urdu
Intermediate English

Companies Followed

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