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Summary
To work for progressive organization where I will be able to use my education and to make valuable contribution, which in turn will enhance my knowledge and help me serve the organization with zeal along with a future career growth.
Experience
AUTHORIZATION OFFICER
Acting Team Lead
Handle queries and complaints of customers in a kind, professional and tactful manner.
Be available for employees that experience work & personal problems providing appropriate coaching, counseling, direction & resolution.
Identify the problems of the customers quickly and precisely.
Verify that agents are providing accurate solutions to customers.
Q.A Officer (03 Months Task For Learning).
Acting Team Lead (03 Months Task For Learning).
Assist with special projects as assigned.
Perform responsibilities of explaining product types and delivery process to clients .
Assistant Exam Officer
BRITISH COUNCIL (Part Time)
Duration: May 2013 to June 2016
Designation:ASSISTANT EXAM OFFICER .
• Identify and resolve candidate issues.
• Allocate invigilators to manage students entering the exam hall.
• Assigned the duties to invigilators.
• to ensure that security is maintained and examinations are conducted in a fair and appropriate manner according to CIE standard.
