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Summary
A passionate and enthusiastic IT graduate with more than 8 years of diversified professional experience in the field of networks, including deployment, management, implementation and troubleshooting of Enterprise Private Network and Campus Network also 3 years of experience in the filed of event management, accounts, office administration, supervision and general operations roles.
Self-motivated and keen learner with good humanistic approach. I strongly believes that everything can be achieved with honesty, hard work and commitment.
Seeking opportunity in the field of IT Project Management, ERP Systems Implementation, IT Operations and Data Science that allows me progress, also to be a part of challenging, dynamic and future oriented organization so that I can utilize all my skills and abilities to a competition. Applying the knowledge I have gained over the period on actual canvas for the purpose of mutual growth and development.
Projects
Experience
Manager IT
Lahore, Punjab, Pakistan · On-site
- Network Infrastructure designing, deployment, configuration, administration, monitoring and troubleshooting
- Fortigate Firewall, Cisco L3 Switches, Ubiquiti, MikroTik, TPLink, Linksys, HikVision Devices...
- Systems Infrastructure designing, deployment, configuration, administration, monitoring and troubleshooting
- Dell Poweredge R730xd with ESXI 6.7 and 7.1 (DHCP, DNS, AD, FileServer, UniFi Controller, AccessController...
- Administration of organization\'s workspaces users at multiple platforms
- Google, Slack, Notion, Unity, GitHub, Miro, Zoom, Digital Assets Stores....
- Developing and Implementing SOPs and IT Policies
- Implementing best practices of ITSM and Operations with HelpDesk Ticketing
- Access, analyze and resolve all the IT related matters at organization level
- Monitoring/supporting onsite Network Connectivity
- Budgeting for the IT department
- Procurement of IT equipment, tools and accessories in timely manner
- Training subordinates with all the necessary tools, service and portal to assist and support organization users
- Dealing with IT Vendors professionally taking organization ahead of market competitive best price, service and support
- Audit systems (desktops, laptops, servers) and assess their outcomes with Bi-annual Health Reports
- Ensuring security of data, network access and backup systems at All times
- Server Management including but not limited to, Hardware Management, Software Management, Security and Backups
- Internal Server vs. External Server Monitoring: reviewing automated reports and receiving preemptive alerts to stay on top of server health
- Streamline employees onboarding and offboarding by collaborating with operations divisions
- Documentation of department’s activities and processes
- Saving company\'s cost from all the digital/cloud subscriptions without compromising stakeholder’s functions/tool requirement
Assistant Manager IT
• Looked after the Network Infrastructure, IT software development, preparation of SRS and coordination between software vendor and non-technical departmental heads being the technical head. • Administration of Cisco Devices (Router 1900 series-DMVPN, OSPF, NAT, DHCP, QOS with China Head Office, Catalyst 3750-G-(VLANs & Trunk Uplinks), 2960-G), • Mikrotik RouterBOARD 750G R3, UBNT Nano Stations. Implementation and administration of Dell PowerEdge r710 (ESXI 6.7, DCHP, DC, File Server- complex GPOs for clients, ISA Server – Their backups as well), Company Email hosting POP3/IMAP/SMTP and Website C-Panel • Implementing and troubleshooting of windows based POS (Paratech Software) at Nation-wide showrooms; Manage Engine for IT Assets and Support Queries; Anviz Intelligence attendance machine and its Integration with online WebHR portal. • Designing and deployment of Structured Cabling at nationwide branches buildings, • Designing and deployment of Security & Surveillance at nationwide branched and showrooms in Pakistan. • Maintain and troubleshoot Panasonic PABX Telephone Exchange. • Ensure weekly backups of POS DB, CMS, PMS and File Server, Cisco Router, Switches and WiFi Access points. • Developing SOPs and Internet Usage Policy for IT Department • IT vendor dealing for Telecom (Zong) and procurement of IT equipment.
Network Administrator
• Looked after the complete network infrastructure of Superior University, Hostels and their Hospital.
• Management and deployment of Cisco devices (4503-E, 3750G, Router 2921, Mikrotik Routerboard CRS125-24G-1S-RM, Catalyst 3750G, Catalyst 2960-X, TMG, PfSense 2.3.3, Nano Station, Ruckus Wi-Fi Controller Zone Director 1200 Series with R500 Zone Flex.)
• Deployment of Fiber Network Infrastructure and Structured cabling & tagging.
• Resource Teams management and evaluation of proposed solutions and implementation of best possible solution within limited resources.
• Deployment of Ticketing System (Manage Engine) and training of Superior Community
• Task Assignments and reporting, Procurement and maintenance of IT Assets.
• Evaluation of requirements by school's staff / faculty / directors and provide solutions and data-gram.
• Planning and deployment of Network Infrastructure, network active and passive IT work.
• IT Operations management and support (NOC operations, IT Help Desk)
• Server Installation and management (AD, DHCP, Fileserver, TMG, Manage Engine, Antivirus (Kaspersky), VoIP(asterisk), Radius, WSUS, VMware ESXI 5.0, 6.0)
• Network Management , Monitoring and Control (Cacti, PRTG, The Dude, Ruckus ZD, Mikrotik, Pfsense)
• Surveillance security planning & deployment (Hikvision NVR, IP Cameras' structured)
• Train and lead and both network and systems support teams.
• Provide support for Network infrastructure management in city campuses of Superior Colleges and multiple business units including head office.
• Develop and ensure implementation of SOP's, Internet Usage Policies, KPIs
• IT project management and reporting to the Director IT of Superior Group.
• Implement and practice all the new compatible network tools and technologies to ensure smooth and proficient network management and control.
IT Support Engineer
• Assist faculty, students and staff in the operation of computers, multimedia projectors/related equipment.
• Manage DNS, Active Directory, File Server, PBX VoIP server
• Gain expertise, with equipment manuals, in operation and maintenance of all equipment under use of IT Resource Center, with a view to ensure trouble-free operation and maintenance.
• Setup computers/multimedia projectors in all required classes/meeting rooms/labs in a timely manner.
• Troubleshoot/resolve all IT related operation issues of all BNU community in a timely manner.
Office Executive
• Administration of MAP Lahore Office.
• Corporate Communication and Event Management (professional training seminars, workshops,Industrial Visits, Family Picnics, Elections, Annual Dinner, Musical Concerts)
• Management of Sponsorship, Memberships, Social Media Marketing, Website, Print Media and Accounts.
Executive Officer | SDSB Luminites Association
• Planning and execution of Alumni networking events at SDSB Luminites Association (Speaker sessions, Musical Concerts, Reunion Dinners)
• Assist President, Vice President, Secretary and Treasurer in multiple tasks.
• Corporate communication and coordination, Accounts Management, Vendor Dealing.
• Research and presentations on Alumni networking opportunities.
Intern | Technical Support Dept.
• Network Troubleshooting
• Hardware/Software installation
• Follow up with Purchasing of Computer Accessories
