Helping people immigrate from one country to another for study, work, travel or business purpose.
Helping clients in getting the PR for different countries.
Make outbound calls to Apparel/Fabric industries all over the world.
Assist more than 50 clients every day via demos & calls.
Review the customer's journey, identify how it's supported, taking a consultative approach in helping clients
overcome issues and achieve goals
Offering clients an upgrade or premium version of the product also includes offering add-ons to increase the
functionality of the product.
Achieve daily KPIs and monthly quota.
Associate Manager
Manage Team and their roaster, manning and qualified work.
Ensures that the department processes are synchronized with the organization’s vision and policies and to make
Sure that policies & procedures are available & followed.
Handling more then 20 International clients every day via calls, emails, and demos.
Area of Responsibilities:
Handling online customer queries and providesfirst call resolution.
Facilitate customer within the limited sources offered by company. Helping Teammatesin managing different teamtask.
Conduct different training sessions on product Knowledge and system handling.
Meet tasks on daily, weekly & monthly basis assigned by company.
Providing supportto Backend Departmentsto facilitate Customerinminimumpossible time.