Summary

I am Shafayeen khan, I am a task-oriented and result-driven professional having a great working background in the development sector. I am a positive person and nothing is impossible for me to do other than this I praise outstanding professional behavior. I can work under pressure and meet the timeline that the seniors give. I have expertise in administration, Field work, and finance to maintain the database and budget for the projects.
However, I have no issue with mobilization on an urgent basis national or international level. I am sure if the employer hires me for my credentialed position to prove my hard work and prompt response against the respective positions.

Projects

Flood response program

Experience

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Psychologist
PPHI ( UNFPA)
Sep 2023 - May 2024 | Quetta, Pakistan

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Facilitator
SPO
Feb 2023 - Jul 2023 | Quetta, Pakistan

      Attend the detailed orientation/ training session about the assignment organized  by SPO
·                  The position will be based at a developed Women and Girls Friendly Space. To maintain the hard and soft database of each consultation Develop reports and maintain data sheets on a day-to-day basis; Maintain updated records for referral pathways Guide and accompany GBV victim/ client to referral facility where/when required Strictly follow the ethical principles of  Client safety and confidentiality and informed consent while offering the services
·                  Data-protection protocols to safeguard the confidentiality and protect those registered from potential protection risks, including violence, discrimination, or stigma Ensure the safety and security of documents/ assets handover to him/her for the assigned task, in case of any loss or damage to an asset he/she should immediately inform the Assistant Districts Coordinator.
·                  Follow organization policies and guidelines provided to him/her during orientation, in case of any violation of organization policy his/her contract will be terminated with immediate effect, and strict action will be taken by the organization.
·                 Ensure a participatory and learning environment at safe space Document daily attendance and reporting through prescribe formats Sharing Information Education & Education (IC) with children and women

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Helpline Referral coordinator
Spo
Apr 2022 - Dec 2022 | Quetta, Pakistan

1.   Provide emotional support and crisis intervention to individuals who are experiencing or have experienced gender-based violence, including but not limited to domestic violence, sexual assault, human trafficking, and other forms of abuse.
2.   Listen attentively and empathetically to callers, allowing them to express their feelings and concerns without judgment.
3.   Assess the safety and well-being of callers and provide appropriate guidance and referrals to local services, such as shelters, counseling services, legal resources, medical services, and other relevant support systems.
4.   Maintain accurate and confidential records of helpline interactions, including caller information, nature of the call, and any services provided.
5.   Follow established protocols and procedures in handling helpline calls, including crisis management techniques, de-escalation strategies, and safety planning.
6.   Stay updated on relevant laws, regulations, policies, and resources related to gender-based violence, and provide accurate information to callers.
7.   Collaborate with other service providers, such as law enforcement, social services, healthcare providers, and legal advocates, to ensure a coordinated response to callers’ needs.
8.   Participate in ongoing training and professional development opportunities to enhance knowledge and skills in handling gender-based violence cases.
9.   Maintain confidentiality and adhere to ethical guidelines, including mandatory reporting requirements for cases involving child abuse, elder abuse, or imminent harm to self or others.
Provide feedback and suggestions to improve helpline services, policies, and procedures

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Project Manager
IDRAK
Sep 2020 - Feb 2022 | Islamabad, Pakistan

Managed and executed project titled “Local contextualizationof SRHR bridging gap between demand & supply”.
• Management & facilitation of project activitieswhich includes trainings, seminar, conferences andworkshops.
• Provided trainings to the staff of Public health centers and social well fare department.
• Awareness raising campaigns and establishment of youth health groups in academic institutions
• Established youth health clubs in 10 universities of Islamabad/Rawalpindi and conducted capacity enhancement trainings for more than 3000 students in twin cities.
• Established female member community groups and provided trainings on menstrual hygiene & reproductive health
• Field activities, research, analysis and report writing
• Project progress presentations to the donors and other stakeholders

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Child Protection case Worker
SEHER
Feb 2020 - Sep 2020 | Quetta, Pakistan

• Overall technical and administrative oversight of child protection case
• Provided individual case management for children in the allocated location in accordance with all case management steps and related tools and procedures
• Liaise with local leadership regarding child protection issues to be addressed at community level
• Monitor filed activates to ensure target groups applied the decisions /agreed activates practically
• Conducted Quarterly/Annual performance review (QPR &APR) with target groups/organizations for improving and tracking their work and ensuring outcome based result
• Developed linkages to provide protection to the vulnerable children in addition to capacity building of the target groups and other stockholders for achieving project objectives

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Community Assistant Officer
Danish
Oct 2018 - Mar 2019 | Quetta, Pakistan

In Danish I worked Community Assistant Officer I worked in different communities collected data Record keeping 
• Management of local and national level communication
• Developed a system of management of fills
• Event management and coordination for maintaining official spaces
• Management, and record keeping through database of the organization

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Research Officer
TVI
Jan 2016 - Sep 2016 | Quetta, Pakistan

• Conducted FGDs and IDIs with target audience
• Conduct debriefing session with Research assistant/Data collector
• Responsible for maintaining proper documentation and organizing data
• Responsible for data completion (transcription and translation) of  FGDs/IDIs
• Conducted spot checking of data collection during survey for quality assurance ensuring data integrity and confidentiality
• Proper documentation of each activity in addition toensuring that all equipment, vehicles, supplies etc. are properly used

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Social mobiliser
TVI
Feb 2015 - Oct 2015 | Quetta, Pakistan

• Identification and mapping of areas/clusters, community gatekeepers and stakeholders
• Liaison with socially influential persons, stakeholders for their cooperation
• Conducted individual meetings with community elders, religious/political leaders
• Undertaken line listing of structures and household on pre structures format
• Undertaken troubleshooting of issues/problems happens at field site
• Ensured appropriate documentations of all the activities
• Coordinated for timely availability of medicines and managed logistics during health camps, fix or mobile health camps arrangements and management
• Contributed in report by the team leader and District Supervisor

Education

University of Balochistan
Masters, Masters in Arts, MA psychology‎
Applied Psychology, Clinical Psychology, Counseling Psychology
CGPA 3.8/4
2022
University of Balochistan
Masters, Masters in Science, Sociology‎
Sociology
CGPA 2.89/4
2020
Baluchistan University
Masters, MSc, ‎
Sociology of Development
2020

Skills

Expert Active Listening
Expert Admin Task Planning
Expert Administrative Management 
Expert Advocacy & Campaigning
Expert Analytical Skills
Expert Attention To Details
Expert  Talent Acquisition
Expert Behavior Change
Expert Building Security Management
Expert Call Center Development
Expert Call Handling
Expert Chat Support
Expert Child Abuse Protection
Expert Client Acquisition
Expert Client Counseling
Expert Client Dealing
Expert Climate Change
Expert Clinical Psychology
Expert Communication Skills
Expert Configuration Switches
Expert Cooordination Skills
Expert Creative Writing
Expert Cusotmer Support
Expert Customer Care Representation
Expert Data Analytics
Expert Data Collection
Expert Data Entry
Expert Data Management
Expert Data Mining
Expert Data Monitoring
Expert Database
Expert Development Spending
Expert Disaster Management
Expert Document Handling
Expert Editing
Expert Educational Strategies
Expert Email List Generation
Expert Email List Management
Expert Employee Relations Management
Expert Environment Management
Beginner ERP System
Expert Evaluation Skills
Expert Field Activity Skills
Expert File Management
Expert Fluency In Local Languages
Intermediate Food security & Livelihood
Expert Formatting
Intermediate FSL
Expert Funds Management
Intermediate GBV And DRR Experience

Languages

Expert Urdu
Intermediate Farsi
Expert English
Expert Pashto

Shafaeen Contacts

Moula Bakhsh Bakhsh Jamali
Housing Reconstruction Unit (World Bank)