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Summary
Over 6 years of experience in managing and providing result-driven Account & Operations Management, Customer Support & Services and Sales & Business Development Management for both National and International Clients with an ability to exceed organizational expectations.Â
Experience
Customer Success Executive
Senior Talent Advocate
Working directly with the client to understand their needs. Analyzing their core requirements, delivering to the team, prioritizing the workload and constantly staying in touch to gather work progress
Up-sell clients with current availability of resources and assets for fast delivery
Responsible for upselling of new projects, demands and talent pool .
Supervisor and Sales Support Executive
Developed new filing and organizational practices, saving the company $3,000 per year in contracted labor expenses.
Maintain utmost discretion when dealing with sensitive topics.
Schedule and coordinate with clients to generate sales and control quality of inbound support.
Trained 6 representatives during a period of company expansion to ensure attention to detail and adherence to company policy.
Manage travel and expense reports for department team members.
Client Management Specialist
Client Management Specialist
Talent and Client Management Specialist
Talent Acquisition and Client Management
