As a Regional Programme Coordinator, Leading Coordination of all Programs/Projects and Sectors/ Departments of the Organization at Regional level. Being RPC the focused areas are Coordination in Administration/ Management, Customer Relation, Strategic Programme Planning, Development & Implementation, Leadership and Team Capacity Building, Liaison and Coordination, Budget Management, Quality Assurance, Compliance and Reporting.
Ensuring the smooth coordination for best planning, management, implementation & monitoring of all organizational Sectors; Microfinance & Enterprise development, Health & Education, Physical Infrastructure& technology Development, Environment & Natural Resource Management, Livelihood & Social Protection, Sanitation & WASH, HR Management, Projects and other supporting sectors.
Coordination as Administrative & Managerial
• To develop and implement the organization's strategic plan at the regional level.
• To recruit, train, lead, and manage a diverse team of professionals.
• To oversee and manage the planning, execution, and evaluation of programs and projects and other operations in the region.
• To develop the business plan of Microfinance/Financial Services of the organization at regional level and ensure the implementation, target achievement, quality insurance and income generation.
• To build and maintain relationships with local government authorities, donors, partners, and other stakeholders..
• To advocate for the organization's mission and goals within the region.
• To ensure compliance with local laws, regulations, and organizational policies.
• To establish systems for monitoring and evaluating the impact of programs and projects.
• To Identify and pursue funding opportunities, including grants and partnerships.
• To develop and present periodic reports on the country's activities, achievements, and challenges to the organization's leadership and governing bodies.
Coordination as Liaison /Relationship

• Coordination with Higher Level Management for Planning , budgeting, reporting, progress sharing and organization policy formulation
• Relationship and coordination with microfinance customers, community members and other stakeholders
• Coordination during Disaster like Earth quick & Flood for relief, development and logistic arrangements
• Coordination & arrangement of Different events , seminars ,functions and
• Coordination with Field Managers / Sector Managers for implementation, progress review and dissemination of information.
• Coordination with National and International donors for projects review and progress sharing
• Coordination with National Commission on status of women, National Commission of Human rights, National Commission of the rights of Childs.
• Coordination with NGOs, Aurat Foundation, PPAF, Sahil, Muslim Hand, Islamic Relief, PRSP, FAO and other national and International Organizations.
• Coordination with regularity authorities , Like SECP, Social Welfare , MFBs, Distract & Divisional Administrations
• Coordination with NARC/ Aquiculture/Forest/ Livestock/Public Health Departments/ Pakistan Tobacco Company for E-NRM related Projects and Services in Plantation, Horticulture, Crop Production, Farmers Capacity Building and Introduction of New Technologies/ New Varieties.
• Coordination with International Maize and Wheat Improvement Center (CIMMYT) Pakistan, for certified seed provision to farmers
• Coordination with Arid Agriculture, University Rawalpindi for Implementation of Different Agriculture related Projects and introduction of new techniques and technologies to farmers
• Coordination with different stakeholders for Environment and climate friendly activities; like awareness sessions, Climate day celebration, workshops and seminars
• Advocacy and coordination of organizational events and Programme at different levels
• Training and capacity building of women on different Projects/ Programme activities, communication and marketing
• Coordination with Health Department and other healthcare providers of private sectors for linkages establishment of Community Health Centers

Coordination as Risk Monitoring & Compliance

• To develop the overall monitoring strategies and system for operation and projects activities
• To measure effectively the cross-functional team success i.e. Define success criteria, collective feedback & Data, Analyze & communicate result, celebrate & reward, Learn & Improve for the next project.
• Compliance and risk management of organization SOPs, Projects donors and regulatory authority
• Compliance and Risk Management of Financial Services Programme-Microfinance Programme of Organization through different Financial and Analytical reports
• Developing an organizational compliance culture through properly monitoring, training and developing capacities of the field staff to remain vigilant through day-to-day dealing with customers

Portfolio performance tracking and analysis:

• To monitor and evaluate performance indicators of the portfolio and study the trends for business growth, product acceptance, product cycle stage, and risk levels. • To review the credit portfolio and propose appropriate corrective measures are initiated so as to ensure that overall business plan objectives are met and advise management through timely reports. • To propose timely programs at targeted prospects / customers with the purpose of increasing the average portfolio and decrease attrition rates using segmentation tools based on profitability and risk. • To review Risk reports developed by Risk analyst, analyze and advise Management on Risk perceptions and recommended options to mitigate risks. • To prepare, with the participation of the required business areas, the contingency plans as required by different risk scenarios. 2. Credit Cycle process reporting
• To analyze the Risk Management Reports (Net flow / trend analysis, vintage analysis, early payment defaults, and was/is analysis) • To Conduct on-going review and analysis of the credit portfolio to determine delinquency patterns and recommend appropriate action • To visit periodically the branches to evaluate and update the Risk Maps. Produce the necessary reports from the system in order to provide the Risk Manager with enough information to carry out its functions. • To evaluate the credit process flow to identify opportunities for improvement and coordinate the implementation of the corrective tools. • To monitor and review loan officer productivity levels and advise Commercial and Operations for appropriate action. • To supervise the accomplishment of the risk exposure and authorization limits and generate periodic reports on results. • To interact with credit associations or bureau providers to acquaint with options in countering delinquency. • To review the various stages of credit administration processes at appropriate times to identify superfluous activities and recommend efficient options. • To review product costing to determine the contribution of credit products • To provide advice about the credit processes as required, verifying that the approved policies and norms are applied. 3. Portfolio Growth, Account maintenance and Recovery strategies definition
• To participate in the generation of Management strategies, based on risk and profitability models, with the purpose of optimizing account growth, customer acquisition, and portfolio profitability. • To support the business in the identification of Operational and Market related risks, generating the adequate documentation and control tools where applicable. • To improve the effectiveness of the collections and recovery processes through proper segmentation and transactional analysis tools. 4. Credit policy implementation
• To collaborate in the development of policy and process guidelines for new products or commercial initiatives. • To propose to Management, all the modifications to the policies, processes and procedures regarding the methodologies to manage risk, that are believed as necessary, to have the proper approval by the adequate level in the organization. • To plan and co-ordinate the piloting plans for new products and lead them through the period to the eventual transfer to Operations for roll out. • To work with commercial and operation Units to optimize credit policies through the use of scoring and analytics (relationship, exposure, exceptions, etc.) • To review the compliance of the norms related to risk management that are issued by the banking regulators. • To prepare the operational plan to grant the adequate execution of the methodology approved for integral risk management. • To evaluate the proposal for modification to credit granting authorities, proposing the conclusions to Management for approval. 5. IT Risk
• Identify potential risks and develop procedures that staff must follow to reduce or manage those risks. • Play an active role in creating and implementing policies that are designed to demonstrate compliance with industry regulations. 6. Audit and Compliance • Ensure overall coordination of audit and compliance activities at the head office and branches. • Ensure control and compliance issues on critical areas like operations, finance and credit are brought to the CEO’s attention promptly in a preventive and corrective manner- Ad-hoc Reporting • Ensure compliance issues are reported to the line managers and follow up to ensure prompt compliance- Line Reporting • Provide control and compliance evaluation report to the management on monthly basis-Management Reporting • Create awareness in the bank on prevention, detection and correction of fraud across the bank’s network. • Conduct regular spot visits and supervision of Branch and HO control Staff • Create necessary awareness on regulatory and supervisory provisions, circulars, directive and legislations affecting the bank’s operation and objectives • Provide follow up on approved recommendations of internal and external auditors to ensure timely compliance • Advise management of any possible area of policy weakness and recommend amendment as appropriate. • Custody of all bank’s policies, process and key function documents 7. To lead the design and implementation of any required tool to manage properly the risks inherent to DAWN commercial activities. • Analytical models • Parametric models • Risk Mapping • Policies and procedures • Or any other   

Credit Expansion &  Implementation
 
Ø  Potential Market Identification and Area Mapping
Ø  Establishment of  Branch / Field Unit with the consultation of Managers
Ø  Establishment of Village Branch /Point of Sale  with the consultation of Managers
Ø  Increase work in depth in existing areas and clients addition
Ø  Introduce new products according to market demand and potential area
Ø  Planning of disbursement, active clients, number of loans and portfolio on monthly, quarterly, semiannually and annually basis
Ø  Ensure to achieve all targets of disbursement and recovery on due time
Ø  Market Intelligence and knowledge of different competitor
 
Monitoring & Quality Assurance
Ø  Ensure the implementation of Policy & Procedures of credit programme
Ø  Ensure the Client retention and addition of new clients
Ø  Ensure recovery on due dates with no over dues
Ø Ensure to minimize the Portfolio at Risk and Over Due
Ø  Office Monitoring like:
Ø  Office Decorum
Ø  Office record keeping
Ø  Desk review
Ø  Staff & Field Monitoring:
Ø  Verification of Credit Cases of each village branch of each Field worker
Ø  Verification of Insurance/Death Cases of Village Branches
Ø  Verification of Clients Recovery Receipts   
Ø  Ensure Direct Deposit in Banks or easy Pesa
Ø  Conflict of Interest (like Personal relations, Financial Corruption, Moral corruption etc.)
Ø  Ensure the prevention of Risk and compliance
Human Resources
Ø  Hiring of staff with HR Person
Ø  Employee Appraisal at doorsteps
Ø  Ensure on job training of the new staff
Ø  Capacity Building and Succession Planning for  CROs and MBs &  Career Counseling)
Ø  Conflict Resolution among staff
Ø  Fraud Prevention & Risk Management
Ø  Performance Evaluation of staff
Innovations
Ø  Close liaison with other MFIs
Ø  Case studies of successfully utilized loan
Ø  Ensure 100% online Disbursement and Recovery
Ø  Ensure Secure loaning
Ø  Ensure  Social and Technical Appraisal on Android
Ø  Ensure Disbursement through client own account
Ø  Ensure E-Kissan disbursement and recovery targets

Administration & Management Role
 
v Developed and implemented the organization's strategic plan at the Programme Area level.
v Recruited, trained, lead, and managed a diverse team of professionals.
v Developed strategies to manage the  budget within Programme Area

v Administration & Securities, Logistic & Procurement  Management

v Oversee and coordinated the planning, execution, and evaluation of programs and projects in the Programme Area.
v Build and maintained relationships with local government authorities, donors, partners, and other stakeholders.
v Advocated for the organization's mission and goals within the Operational Territory.
v Ensured compliance with local laws, regulations, and organizational policies.
v Established systems for monitoring and evaluating the impact of programs and projects.
v Identified and pursued funding opportunities, including grants and partnerships.
v Develop and presented periodic reports on the programmes activities, achievements, and challenges to the organization's leadership and governing bodies.
v Liaison and coordination with Management, Line departments and other stakeholders of programme area
v Ensured the implementation of child protection and child rights programme in the area.
v To developed the strategies and ensuring the smooth implementation of all projects and programme activities like Social mobilization, microfinance and projects in due course of time
Programs/ Projects Managements Role
 
v Ensured the implementation of PSDF funded Project WTLM-Chakwal As project Coordinator
v To ensure the implementation of Prime Minister’s Interest Free Loan (IFL) at district level through community-based organizations (LSOs)
v Ensured coordination with USAID Project team for Community Based small Grants Projects
v Ensured the smooth implementation of all Social Mobilization and related projects activities
v Ensured the Institutional development (CO, VO , LSO and NGO registration)
v Ensured the proper distribution, Handling and utilization of MMNP Sachet under Multi micro Nutrient powders (MMNP) a MI funded project- a Nutrients supplement project
v Ensured  proper implementation and coordination of LEEP- PPAF Funded project
v Ensured the implementation of Project “ECONOMIC EMPWERMENT OF HOME-BASED WORKER WOMEN THROGH FOSTERING OF COOPERATIVE” A UNWOMEN FUNDED PROJECT.
v Ensured the proper livestock management, farmer capacity building, livestock deworming & vaccination, and other environment &natural resource management activities
v Ensured the implementation of Livelihood Enhancement and Protection (LEP) project funded by PPAF
v Supervision of Community Health Centers Projects established by the organization
v Supervision of with Micro Initiative-MI Company implemented in the District Khushab
v Supervision of U-women Funded projects for women empowerment through enterprise establishment

Relationship & Coordination Role
 
v Coordination with Divisional and district administration
v Coordination with Agriculture Research & Extension department and NARC for mutual scientific and technical cooperation that will advance the state of agricultural research and development linkages for the promotion of agro based services, entrepreneurships and small businesses among the rural communities. 
v Coordination with CYMMIT team for progress review and presentation of projects activities and budget.
v Coordination with Health & Education departments for related projects sharing and technical guidance
v Coordination Pakistan Tobacco Company, for arrangement of plants sapling for green Pakistan complain and environment protection.
v Coordination with PPAF for the review of LEP projects and progress
v Coordination with Market stakeholders , supplier and vendors for different information and updates
v Coordination with Micro Initiative-MI Company for project review and progress sharing.
v Coordination with UN-Women For Projects review and progress sharing

Monitoring & Reporting Role
 
v Monitoring and evaluation of the  projects and sharing learning with the management and donor
v To ensure timely delivery of Programme related documentation and will be the responsible person for reviewing regular progress reports for the senior management
v Give the programme feedback to the management for planning the policies, procedure and programme activities and projects 

Ø  Coordination with BISP Cluster Office, Focal Person, Tehsil and Field Teams for ensuring quality and quantity of timely data collection in the District.
Ø  Hiring , training and leading a team of 350 staff members
Ø  Administration, Logistic, procurement and securities management
Ø  Design and plan the roll-out of field teams in the District.
Ø  Plan, coordinate and ensure the quality of training of supervisors, monitors and forward campaigners and enumerators.
Ø  Ensure the delivery of blank Poverty Score Cards to respective field teams and proper return of filled Poverty Score Cards from field teams to Cluster Office.
Ø  Ensure carpet coverage of scorecard census in the District.
Ø  Plan, supervise and provide technical guidance to the District, Tehsil and field teams.
Ø  Ensure the quality and timely dissemination of campaign materials to the community.
Ø  Arrange all the logistical arrangements for the survey teams.
Ø  Ensure the daily progress reporting to the Cluster Office
Ø  Having close liaison and coordination with the BISP Divisional Office and Head Office teams.

Ø  Developed strategy of community mobilization & interaction for the Social Organizers team
Ø  Lead and manage the social mobilization team and their activities at field level
Ø  Identified and arranged introductory meetings with the contact persons for the program expansion.
Ø  Introduced the program concept and develop a long-term vision of the program in the organized communities and motivated villagers in various regions to organize themselves.
Ø  Identification and capacity building of community resource persons(CRP) and community subject specialist(CSS)
Ø  Ensure the identification of community need identification, prioritization and implementations.
Ø  To meet this purpose; attended coordination meeting with line agencies, introduced program packages with organized communities, and gave social guidance to the organized communities
Ø  Preparation of the investment plan / portfolio of opportunities with the organized communities. Linked up the communities with the line agencies and banks for having access to their resources.
Ø  Coordination with NGOs, Banks and line agencies for creating sustainable linkages of the communities and these agencies.
Ø  Ensure the proper technical and social appraisal ,100 % recovery and utilization of micro credit
Ø  Ensure the procedure and policies of microfinance programme
Ø  Ensure the social and technical appraisal at door steps of the clients
Ø  Ensure the quality of portfolio, disbursement and recovery of micro credit well on time
Ø  Ensure the clients protections rules to follow by credit staff
Ø  Ensure the proper utilization , disbursement and recovery of CIF by LSOs and VOs
Ø  Capacity building of LSO office bearers on book keeping, and other record maintaining of saving and CIF
Ø  Prepared monthly, quarterly, six monthly and annual reports about social mobilization activities and micro credits
Ø  Ensure the community saving collection, its utilization as internal lending and capacity building of community in this regard for record keeping.
Ø  Facilitation of community to organize into VOs, LSOs and even for registration by any Law and capacity building for project proposal and other linkages
Ø  Ensure community schools, community based health centers, micro health insurance, and sanitation activities
Ø  Ensure the live stock, agriculture, environment and horticulture related activities planned by community.
Ø  Worked as a Volunteer in the Relief & Rescue Operations for the earthquake victims in Baagh, where I handled the responsibilities of Inventory Manager.
Ø  Implemented of  Ham Qadam Project of Agha Khan Foundation (AKF) at Murree and Kotli Sattian
Ø  Actively participate in planning, cost sharing, implementation and maintenance of social infrastructure and development schemes.
Ø  Supervision and monitoring of SLBAP (Sustainable Livelihood Barani Area Project), a project of Punjab Government funded by Asian Development Bank, at Rawalpindi
Ø  Supervision of  PIAMAN and training of Lady Health Workers at Murree and Kotli Sattian
Ø  To arrange the exposure visits of social Organizers and  community activists
Ø  Implementation of National Programme for the Improvement of Water Courses (NPIWC)
Ø  Implementation of School Council Capacity Building Project under PESRP.

Ø  Developed strategy of community mobilization & interaction for the Social Organizers team
Ø  Lead and manage the Organizations different sectors  related activities at territory level
Ø  Lead the Microfinance team and ensure the disbursement, recovery and target achievement of  Microcredit Program 
Ø  Administration and logistic arrangement at area level
Ø  Introduced the program concept and develop a long-term vision of the program in the organized communities, stakeholders and motivated villagers in various regions to organize themselves.
Ø  Identification and capacity building of community resource persons(CRP) and community subject specialist(CSS)
Ø  Ensure the identification of community need identification, prioritization and implementations.
Ø  Preparation of the investment plan / portfolio of opportunities with the organized communities. Linked up the communities with the line agencies and banks for having access to their resources.
Ø  Coordination with Government Departments, NGOs, Banks and line agencies for creating sustainable linkages of the communities.
Ø  Prepared monthly, quarterly, six monthly and annual reports about social mobilization activities and micro credits
Ø  Implemented of Ham Qadam Project of Agha Khan Foundation (AKF) at Murree and Kotli Sattian
Ø  Supervision and monitoring of SLBAP (Sustainable Livelihood Barani Area Project), a project of Punjab Government funded by Asian Development Bank, at Rawalpindi
Ø  Supervision of PIAMAN and training of Lady Health Workers at Murree and Kotli Sattian
Ø  Implementation of National Programme for the Improvement of Water Courses (NPIWC)
Ø  Implementation of School Council Capacity Building Project under PESRP.
Prepare site specific ENRM (Agricultural) related work plans for Programme outputs and in consultation with District Manager