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Summary
Qualified & Experienced hotelier. Hands on operational skills in F&B as well as Front Office. Recently represented Qatar Airways world's No 1 Airline as a Brand Ambassador/Flight Attendant.Pizza Hut as an RGM. Kempinski Hotels as F&B Supervisor & Trainer. Ramada Resorts as a Front Office Supervisor. IFH as a Mystery Guests Acessor. Exeprtise in Customer Service. Guest Service. Guest Relations. Profit &
Lost Management. Variance Analysis. Labor Cost. Food Cost.Cost Controlling. Inventory Management.
Projects
Experience
General Manager.
Restaurant Walk Through.
Managing Restaurant Budget & Target.
Food Cost Controlling.
Operation Management.
Stock purchasing and Inventory Management.
Team Training & upselling techniques.
General Manager.
Restaurant Walk Through.
Managing Restaurant Budget & Target.
Food Cost Controlling.
Operation Management.
Stock purchasing and Inventory Management.
Team Training & upselling techniques.
Flight Attendant
Laid off due to COVID-19.
Mystery Guests Accessor.
Represent IFH in Pakistan.
Perform Mystery Checks for all Marriott & PC Hotels Pakistan.
Area of Audits.
Reservation Department.
Front Office Department.
F&B Department.
H/K Department.
Security Department.
Restaurant General Manager
Eight Walk in the restaurant to find out opportunity.
BOH Checking & Items expiry detail report.
Prepration & deployment plan.
Maintenance of the restaurant.
Daily sales & dough projection sheet.
Marketing Plan & Budget achievement plan.
Variance analysis, Labor Cost analysis, Hiring, Pay Roll, Team Training, P&L Meeting.
Food & Beverage Trainer
Place of duty all F&B outlets.
Training reports & analyzing training needs for F&B departments.
Making training schedules, arrangements & prepration.
One on one meeting with RM's regarding KEA checklists.
Recognize team members for their performance.
Assisting team in the absence of Restaurant Managers and act as an RM.
Assist F&B managers with budget & labor cost.
Food & Beverage Supervisor
Worked as a F&B Supervisor with Pre Opening Hotel.
