Summary


Dedicated and proactive Information Technology student specializing in IT support and troubleshooting. Skilled in diagnosing and resolving hardware and software issues, performing system upgrades, and providing excellent customer service. Proficient in operating systems such as Windows and Linux, with a strong understanding of networking concepts. Eager to apply classroom learning and technical expertise to contribute to a dynamic IT team and gain practical experience in a professional environment.

Experience

Company Logo
It Support Assistant
Fazal Din Pharmacy
Aug 2022 - Present | Lahore, Pakistan

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Education

University of the Punjab
Bachelors, Bachelors in Science, ‎
Information Technology
2023
PAK POLY TECHNIQUE INSTITUTE LAHORE
Intermediate/A-Level, , ‎
Dae
Percentage 70%
2018

Skills

Intermediate Adobe Photoshop 
Intermediate CCTV Camera Configuration
Beginner Cleaing
Beginner Client Relationship
Intermediate Communication Skills
Intermediate Computer Installation
Intermediate Computer Network Operations
Beginner Computer Technologies
Intermediate Configuration Switches
Intermediate Control Points Knowledge
Beginner Custom Pages Handling
Intermediate Customer Care Representation
Intermediate Customer Satisfaction Management
Beginner Data Center Management
Intermediate Data Collection
Beginner Data Comparison
Beginner Data Entry
Beginner eCmmerce
Intermediate Electrical Troubleshooting
Intermediate Email List Management
Beginner Employment Forms Processing
Intermediate English Writing
Beginner Google Spreadsheets Knowledge
Intermediate Hardware
Intermediate Informati0on Technology Command
Beginner Information Desk Handling
Intermediate Information Technology
Beginner Information Technology Command
Intermediate Installation and Software Configuration Skills
Intermediate IP Networking 
Intermediate IT Expert
Intermediate IT Sales
Beginner IT Support Responsibilities
Beginner Keyword Analysis
Beginner Link Building
Intermediate Listening to Customers
Intermediate Manage Client Bookings
Beginner Marketing Email Writing
Intermediate Ms Office
Intermediate Multitasking Skills
Intermediate Network Management
Intermediate Network Security Administration
Beginner Networking Handling
Intermediate Networking Protocol
Beginner Patient Support
Beginner Problem Solving Skills
Intermediate Router Configuration
Intermediate Scale Management
Intermediate Switches Installation
Intermediate Technical Management

Languages

Intermediate English
Expert Urdu

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