Summary

Setting sales targets for all stores accordingly
Maximizing sales and profitability
Providing team with a stimulating and supportive environment
Maintaining and increasing standards of customer services
Driving team performance
Monitoring all stores sales comparison
Overall level of customer satisfaction
The QSC, Sales and profit result of the restaurant
Holding controllable P&L line item within budget and reconciling the monthly P&L
Training and performance appraisal, wages review and motivation of all employees
Recruitment and retention of an adequate staff
In -restaurant administration of employee benefit and payroll procedure including reporting to Head office
Salaried and management schedules
Responsible for International QSC audits and Visits
Management, Team meeting, crew opinion surveys and communication sessions
Accuracy of monthly reports include inventory, sales comparison, labor cost etc
Create long term restaurant objectives and action plans for QSC, Sales, profit and people development

Experience

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Area Manager
Hardee’s
Nov 2019 - Present | Lahore, Pakistan

Working as an Area Manager

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Multi Unit Manager
Texas Chicken Pakistan
Jul 2017 - Oct 2019 | Lahore, Pakistan

Worked as MUM

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Multi Unit Manager
Herfy Foods Services
Nov 2014 - Jun 2017 | Riyadh, Saudi Arabia

I worked as an Area Manager in Herfy for 2 and half years. I had 12 stores under my supervision.

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Restaurant Manager
Hardees
Sep 2011 - Oct 2014 | Lahore, Pakistan

I worked as RGM.

Education

University of Central Punjab (UCP)
Masters, , MBA Marketing‎
2011

Skills

Intermediate ALOHA
Intermediate Delievry Planning
Expert Handling Assignments
Intermediate Micros Operating System

Languages

Intermediate Arabic
Expert Urdu
Expert English