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Summary

I'm a highly capable individual with more than 14 years of work experience in training, teaching, call centers, and customer services.

Experience

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English Language Trainer
IBEX Global
Sep 2023 - Mar 2024 | Karachi, Pakistan

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Senior Migration Consultant
Global-Migrate
Feb 2019 - Aug 2019 | Karachi, Pakistan

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Immigration Adviser
Amir Ismail & Associates (AIA)
Oct 2018 - Feb 2019 | Karachi, Pakistan

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Immigration Counselor
WWICS
Jan 2017 - Sep 2017 | Dubai, United Arab Emirates

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Immigration Sales Consultant
Global Migration Services
Nov 2014 - Nov 2016 | Dubai, United Arab Emirates

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Customer Service Executive
IBEX GLOBAL
Dec 2012 - Aug 2014 | Karachi, Pakistan

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Guest Services Agent
Ramada Plaza Hotel
Sep 2011 - Aug 2012 | Karachi, Pakistan

Education

Karachi University
Bachelors, Bachelors in Arts, B.A‎
Arts, Literature, Humanities
Grade B+
2019
Arena Multimedia
Short Course, Certification in Graphic & Communication Design‎
Completed
2018
Board of Higher Secondary Education
Intermediate/A-Level, Faculty of Arts, intermediate‎
Arts
Grade C
2017
University of Cambridge
Intermediate/A-Level, A-Levels, A Levels‎
Urdu, arts, sociology, psychology
Grade C
2014
Falconhouse Grammar School
Matriculation/O-Level, Matric in Science, Matriculation‎
Computer Science
Grade B
2010

Skills

Expert Computer Literacy
Intermediate Excel
Expert Fluent In English
Expert computer literate.
Expert Academic Research
Expert Account Management
Expert Account Mapping
Expert Active Listening
Expert Admin Assistance
Expert Admin Management
Intermediate Admin Operations Management
Expert Administrative Support
Intermediate Amin Management
Expert Analytical Skills
Expert Answering Inquiries
Expert Appointment Scheduling
Intermediate Barter
Expert Branch Support.
Expert Building Codes & Regulations
Expert Business Development Process
Expert Business Dnvelopment Strategies
Expert Business Writing
Expert CAD Software and Design Tools
Expert Call Control
Expert Call Headlining
Expert Chat Support
Expert Client Acquisition Skills
Expert Client Correspondence
Expert Client Dealing
Expert Client Dealing 
Expert Client Relations Management
Expert Client Relationship Management
Expert Close Attention to Detail
Expert Communication Skills
Expert Communication Skills
Expert Communication Training
Expert Computer Proficient
Expert Confidence
Expert Conservation Awareness
Expert Consultant
Expert Content QA
Expert Content Strategy
Expert Content Writing
Expert Corporate IT
Expert Corporate HR Department
Expert CRM Command
Expert Customer Service Skills
Expert Customer Acquisition Skills
Expert Customer Analysis
Expert Customer Communication Skills

Languages

Beginner Arabic
Intermediate Sindhi
Expert Urdu
Expert English

Companies Followed

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