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Summary
Passion to work for a renowned & diversified organization, whose foundation is integrity, strength is people, style is team work & above all goals is excellence, where I can utilize my intellectual knowledge, learn more & improve the same, adopt new skills efficiently and timely.
Experience
Customer Services Representative
Processing and Centralized Account Opening: Overseeing and streamlining account setup processes through a centralized system.
Dormant Account Reactivation: Reactivating accounts that have been inactive or dormant.
Digital (Mobile App) Registrations: Converting in-person transactions to digital channels through mobile app registrations.
Proficient in Microsoft Office: Skilled in utilizing Microsoft Office applications for efficient task management and documentation.
Identify and Resolve Application Issues: Diagnosing and addressing issues within the application to ensure smooth functionality.
Issuance of Account Maintenance Certificates: Providing certificates for account maintenance as needed.
Handling Inward and Outward Remittances: Managing both incoming and outgoing remittances efficiently.
Cheque Clearing: Managing the process of clearing cheques to ensure timely transactions.
