Summary

Highly motivated skillful person with entrepreneurial management skills having around 7 years of qualitative experience in sales, customer service and business development of Pakistan and Dubai market.

Experience

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Operations Coordinator
KAF Group (Khalid Ahmed Foudeh General Trading)
Dec 2018 - Jan 2020 | Dubai, United Arab Emirates

Ø  Managing all the operational tasks.
Ø  Maintain positive business and customer relationships.
Ø  Maintaining fruitful relationships with existing customers
Ø  Order taking via email or over the phone.
Ø  Resolving Customer Issues over the phone in case of any rejection.
Ø  Calling customers on daily basis for feedback.
Ø  Produce reports when required to update management.

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Business Development Manager
SAFARIQ GROUP LTD
Sep 2017 - Oct 2018 | Lahore, Pakistan

Ø  Market survey to find out new available properties for Sale or Lease.
Ø  Advertise available properties using a variety of media and promoting materials.
Ø  Maintaining fruitful relationships with existing customers
Ø  Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
Ø  Establish, develop and maintain positive business and customer relationships.
Ø  Contacting potential clients via email or phone to establish rapport and set up meetings
Ø  Negotiating and renegotiating by email or phone.

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Client Services Analyst
CUREMD
Jun 2016 - Aug 2017 | Lahore, Pakistan

Ø  Identify, measure, track, resolve and report on specific client requests and issues.
Ø  Accurately file reports on client issues for management review.
Ø  Analyze trends in client issues in order to facilitate product improvement.
Develop expertise to provide clients on-going support and assistance

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Business Development Representative
Chimp Solutions
Apr 2015 - Mar 2016 | Lahore, Pakistan

Ø  Identifying new sales leads
Ø  Researching the needs of other companies and learning who makes decisions about purchasing
Ø  Contacting potential clients via email or phone to establish rapport and set up meetings
Ø  Pitching products and/or services
Ø  Maintaining fruitful relationships with existing customers
Ø  Contacting clients to inform them about new developments in the company’s products
Ø  Developing quotes and proposals
Negotiating and renegotiating by email or phone.            

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Medical Billing Executive
RENU SOFT PVT. LTD
Jul 2013 - Mar 2015 | Sahiwal, Pakistan

Ø  Obtaining referrals and pre-authorizations as required for procedures.
Ø  Checking eligibility and benefits verification for treatments, hospitalizations, and procedures.
Ø  Reviewing patient bills for accuracy and completeness, and obtaining any missing information.
Ø  Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
Ø  Following up on unpaid claims within standard billing cycle timeframe.
Ø  Checking each insurance payment for accuracy and compliance with contract discount.
Ø  Calling insurance companies regarding any discrepancy in payments if necessary.
Ø  Identifying and billing secondary or tertiary insurances.
Ø  Reviewing accounts for insurance of patient follow-up.
Ø  Researching and appealing denied claims.
Ø  Answering all patient or insurance telephone inquiries pertaining to assigned accounts.

Education

Comand Group of colleges Sahiwal.
Bachelors, BSc, ‎
Computer Science, Economics, Geography
2013

Skills

Expert Good Accent
Intermediate Accounts
Expert After Sales
Expert Aftersales
Expert American Accent
Expert Analyze Information
Expert AT&T Business Direct
Expert Boutique Knowledge
Expert British Accent
Expert Business Purchases
Expert Call Center Development
Expert Call Center Skils
Expert Client Communication
Expert Communication Skills
Expert Content Media Management
Expert Contract Negotiating
Expert Convincing Acumen
Expert Coordination Abilities
Beginner Corporate Sales Management
Expert Craft Command
Expert CRM Command
Expert Customer Analysis
Expert Customer Feedback
Expert Customer Satisfaction Management
Expert Customer Sercies
Expert Customer Service Representative
Expert Database Management 
Expert Defense Procurement
Expert Documents Maintenance Skills
Expert Energetic Skills
Expert English Language
Expert Fast Typing Speed
Expert Feedback Assessment
Expert Flexible
Expert Fluency in Bengali
Expert Fluent in English
Expert Fluent In English and
Expert Fluent in Engslish
Expert Fluentent in English
Expert Good Comunication
Expert HFO Operations Handling
Expert Inbound Lead Generation
Expert Inbound Sales
Beginner Inventory Planning Skills
Expert Lead Genaration Skills
Expert Listening Customers
Beginner LTV Driving Licens
Expert Managerial Skills
Expert Marketing Skill
Expert Multitasking Skills

Languages

Expert Urdu
Expert English

Companies Followed