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Summary
divpI am an administrative professional with a good expertise in office administration and team coordination. I am also very organized and detail oriented. Having worked in administrative positions for more than 2 years, I\'ve honed my skills in scheduling, supervising office operations, and offering executives and employees all-encompassing support. /p/div
Projects
Experience
Admin
Admin Manager
Managing the work of administrative employees, such as office assistants, secretaries, and receptionists.
Recruiting, educating, and assessing administrative staff.
Keeping an eye on inventory and office supplies to make sure the resources are kept up to date and readily available.
Creating and overseeing the administrative spending plan.
Keeping an eye on expenses and putting cost-cutting initiatives into action.
Serving as a point of contact for both internal and external queries and facilitating communication inside the company.
Arranging for executives\' and employees\' travel, meetings, and appointments.
Handling inquiries and requests from clients, customers, and other stakeholders.
Providing exceptional customer service and resolving issues promptly.
Building and maintaining positive relationships with clients and partners.
Organizing and managing company events, meetings, and conferences.
Floor Manager
Leading and managing a team of dispatchers, providing guidance, training, and support.
Monitoring team performance and ensuring that dispatchers meet their objectives and KPIs. Acting as the main point of contact between the dispatch team, drivers, and other departments.
Ensuring clear and consistent communication with drivers regarding routes, schedules, and any changes.
Handling emergencies and unexpected situations, such as breakdowns, accidents, or route changes.
Making quick, informed decisions to resolve issues and minimize disruptions.
Implementing contingency plans to ensure continuity of operations.
Maintaining high levels of customer satisfaction by ensuring reliable and timely deliveries.
Addressing customer inquiries and complaints promptly and effectively. Providing insights and recommendations to senior management.
Providing ongoing training and development opportunities for dispatchers and drivers.
Ensuring that the team is knowledgeable about the latest industry trends, technologies, and regulations.
Promoting professional growth and development within the team.
Sale rep
1. Generating the leads2. Making appointments3. Dealing with clients4. Closing the Sale
Admin Manager
1. Managing account payable and receivable 2. Managing staff salaries3. Meantaining the routines of the staffs4. Managing the Mess menu
