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Muhammad Aqib Niaz
Chat support
Online Service - Gujranwala, Pakistan
Summary
To be part of an organization that thrives on the best practices and put forth a challenging career whereby I can optimize my skills and benefit the organization using my knowledge and experience.
Experience
Chat support
Online Service
May 2022
- Present
| Gujranwala, Pakistan
We provide different services related to TV online, I work as a chat support agent here.
Admin
IMRAN
Dec 2020
- Mar 2022
| Gujranwala, Pakistan
I have worked as an Admin in at Imran traders
Computer Operator
100 Adventures Travel
Oct 2018
- Mar 2020
| Gujranwala, Pakistan
Worked in Irtqaz travel and tour
Education
University of Sargodha
Masters,
Masters in Law,
Master in International Relations
Foreign Policy Of Major Powers (USA China Russia), Diplomacy
Percentage 63%
2020
University of Sargodha
Bachelors,
Bachelors in Arts,
B.A
Journalism, Arabic, Education
Percentage 59%
2017
The Superior College
Intermediate/A-Level,
Faculty of Science (Pre-Engineering),
FSC
chemistry, physics, math
Percentage 64%
2014
Skills
Intermediate
Active Listening
Intermediate
Admin Management
Intermediate
Aseptic Technique Knowledge
Intermediate
Binding Knowledge
Intermediate
Chat Support
Intermediate
Chat Support Skills
Beginner
Class Management
Beginner
Client Dealing
Intermediate
Computer Hardware Knowledge
Beginner
Computer Profcient
Intermediate
Customer Service Skills
Intermediate
Customer Acquisition
Beginner
Customer Care Representation
Beginner
Customer Relationship Management
Beginner
Customer Service
Beginner
Customer Service Skills
Intermediate
Customer Support
Intermediate
Database Management
Beginner
Email List Management
Beginner
Emil Writing Skills
Intermediate
End to End Sales
Beginner
Grammar Command
Beginner
Ingredient Management
Beginner
IT Support Responsibilities
Intermediate
Live Chat Handling
Beginner
LTV Driving Licens
Intermediate
Multitasking Skills
Intermediate
Negotiation Skills
Intermediate
Oral Written and Communication Skills
Intermediate
Quality Control Cutting
Expert
Receptionist Task Management
Intermediate
Security Principles
Intermediate
Tbricklaying
Beginner
Technical Knowledge and Expertise
Intermediate
Time Management
Intermediate
Typing Speed
Intermediate
Typing speed In English 30-40 Wpm
Beginner
Website Management
Languages
Intermediate Punjabi
Intermediate English
Intermediate Urdu
