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Summary
Served as a Senior Business Consultant. I have over 20 years of experience in Project, Business and Market management. I have working experience in different countries and in diversified industries. I have maintained a high level quality of services and have achieved major goals set by my reporting line manager throughout my career.
Potential to provide highest standard of services in accordance with the standards implemented within the organization with ability to handle multiple tasks in real time situation, able to work in teams and groups both as a team leader and a team player.
Potential to develop & manage functions in line with the industry best practices and management standards with optimum resource utilization diversified experience of preparing feasibilities studies, projection reports and information memorandums, of various sectors including both new and existing units, large and medium size organizations.
To join a highly skilled team of professionals, try to groom the organization with my abilities and skills and learn the field of Marketing and Business Management.
I am a young individual and like the challenging jobs to accomplish with excellence. Even in a high-pressure environment.
I am a responsible, reliable person, who is dedicated and committed to fulfilling my ambitions. I have an enthusiastic and positive attitude towards life and always apply this mentality to my work and other activities. I integrate well within a team and I believe that I have the drive and commitment to make the most of a placement opportunity. I have a strong Computer and a Marketing background as I have previously completed BS (Computer Science) and recently finish my MBA (Business Management and Strategic Marketing) degree from UK.Â
Projects
Experience
Project Delivery Manager
a. Leading project planning sessions
b. Coordinating staff and internal resources
c. Managing project progress and adapt work as required
d. Ensuring projects meet deadlines
e. Managing relationships with clients and stakeholders
f. Designing and signing off on contracts
g. Overseeing all incoming and outgoing project documentation
h. Participating in tender process i.e. design, submission and review
i. Designing risk mitigation plan
j. Conducting project review and creating detailed reports for executive staff k. Optimising and improving processes and the overall approach where necessary
l. Securing growth opportunities and initiating new projects m. Managing large and diverse teams
Senior Business Consultant
As a pioneer and startup member of Freight-Box worked as a senior business consultant I was responsible to look after South East Asia, GCC and Far East region.
a. Assist advice and expertise to Freight-Box to help them to improve their business, Performance in terms of operations, profitability, structure and strategy.
b. Manage Client portfolios, consulting with clients to identify business needs and provide best practices.
c. Support Business Development teams in pre-sales, cross selling products and services to clients.
d. Organizing and executing assigned business projects on behalf of clients according to client’s requirements.
e. Meeting with assigned clients when needed and perform an initial assessments of a problematic situations.
f. Collecting the information about client’s business requirements through variety of methods.
g. I was also responsible of Digital and Conventional Marketing both for all regions. Which includes all social media channels, call centers, content writing, Blogging, designing and on field team members.
Project coordinator
Joined WIPRO Technologies (UAE) in March 2015 and was assigned to multiple projects as Project Coordinator. I am responsible for management, monitoring and coordinating project activities for project carried out by the Team. I am involved with the Team from Project Concept, discussions, costing and budgeting, Project Approval documentation and Project Management and Implementation. Key activities includes the following;
a. Assist business team in finding solution to their daily routine tasks and improve overall team efficiency.
b. Participate in Project Concept Sessions with the Team to arrive at practical and workable solutions.
c. Work with the Team to prepare project costing and develop budget for projects
d. Develop Project Plan, monitor Project Risk and ensure Project Compliance with the target date assigned in Project Plan.
In addition to the above mentioned I am also responsible to assist Service Team to perform their day to day activities. Key activities are;
a. Performs staff scheduling to ensure Services coverage during normal business hours and on-call support as required
b. Manages the staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities
c. Monitors problem management database and follows up with assigned personnel to ensure timely resolution of problems
d. Invokes problem escalation procedures to coordinate recovery
e. Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the department
f. Ensures that decisions made to improve the overall customer support of the Help Desk are continually carried through.
Business Consultant
As Business Consultant I was responsible to plan and implement sales and marketing activities in order to meet company targets for retention growth and profitability.
a. Plan and implement marketing strategy. Participate in advertising and marketing activities carried by Company.
b. Develop and Implement annual Plan for customer retention and development.
c. Contribute to develop the business and marketing budgets in accordance with overall Company policy and strategy as assigned by Board of Directors.
d. Recruit, manage, train and motivate direct reporting staff according to company procedures, policy and employment law.
e. Manage relevant reporting of management and financial information for the sales and marketing departments.
f. Select and manage external agencies.
