Summary

Being an Educated and Experienced Professional with a grip on Restaurant Management and Content Writing, I have depth of knowledge in restaurant operations, maintaining food quality, food safety, complain handlings, maintaining speed of service and adhering to the SOPs of the organization and SEO optimized Content Writing. I would love to utilize all my energy and efforts to develop a sustainable system that could drive more fruitful results.


Experience

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Branch Manager
Buddy\'s Cafe
Apr 2020 - Feb 2021 | Lahore, Pakistan

Working as Cafe Manager to ensure maximum profitability. Key responsibilities include:
-       Make a business plan by analyzing restaurant demands, keeping an eye on latest trends in market and look for adoptability to them.
-       Preparing marketing plans, sales projections and financial reports
-       Minimizing the variances to expectable level
-       Maintain operations by preparing SOPs, focus towards customer satisfaction and complain handling by win back strategy
Provide and maintain a healthy and safe environment to staff, accomplishment of legal regulations by authorities like Punjab Food Authority or Cantonment authorities

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Food Safety Manager
The Rice Bowl
Oct 2018 - Mar 2020 | Lahore, Pakistan

Worked as Food Safety Manager at The Rice Bowl Pakistan. Key functional areas are Food Safety, Staff Training, Hygiene Practices, SOPs building and Health & Safety measurements.
Key Responsibilities as Food Safety Manager are:
- Dealing with suppliers of raw food materials to make sure supplies are according to purchase specifications. - Implementation of HACCP and training of food handlers as per law - Recommend supplies, i.e. sanitizers, hygiene kits, disinfection solutions for effective hygiene control in food operation chain - Look for preventive measures to mitigate the bacterial growth - Dealing with Food Authority Personals on legal concerns 

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Shift Manager
Pizza Hut
Sep 2016 - Oct 2018 | Lahore, Pakistan


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Order Taker
The Rice Bowl
Jul 2015 - Jul 2016 | Lahore, Pakistan


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Content Writer
Intellisoft solutions
Oct 2012 - Jun 2015 | Lahore, Pakistan


Education

University Of The Punjab Lahore Pakistan
Masters, MSc, ‎
Hospitality & Tourism
2016
University Of The Punjab Lahore Pakistan
Bachelors, Bachelors in Commerce, ‎
Accounting & Finance
2012
ITM College Sargodha. (Affiliated with University of the Punjab )
Intermediate/A-Level, , ‎
Computer Science, Mathematics, Statistics
2009

Skills

Expert Ability To Write Variety Of Topics
Expert Administration Knowledge
Intermediate Amin Management
Expert Bank Management
Beginner Banking
Expert Blog Writing
Expert Bookkeeping
Expert Boutique Knowledge
Beginner Branch Banking
Expert Cash Flow Management
Expert Cash Flow Reporting
Expert Cash Management
Intermediate Clerical Skills
Expert Client Acquisition Skills
Expert Client Dealing
Expert Compliance
Expert Computer Proficiency
Intermediate Configuring Software
Expert Content Wiring Skills
Expert Coordination Skilla
Expert Cusromer Services
Intermediate Customer Acquisition
Expert Customer Analysis
Expert Customer Experience Management
Expert Customer Relationship Managament
Expert Customer Representative
Expert Customer Support
Expert Data Entry
Expert Database Management 
Intermediate Drafting Methods
Expert eBay Account Handling
Expert Editing
Intermediate End To End Sales
Beginner ERP Software Command
Intermediate Event Marketing Strategies
Expert Excellent English
Expert Financial Services
Intermediate Fincane Reporting
Expert Floor Management
Expert Food Management
Intermediate Front Desk Tasks
Intermediate Guest Post Writing
Expert h Operations Management
Expert Handling Assignments
Expert HFO Operations Handling
Intermediate Hotel Administration
Expert Hotel Booking
Intermediate Hotel Management
Intermediate Human Rescource Management
Expert IT Support Responsibilities

Languages

Intermediate Urdu
Expert English