Summary

Muhammad Jawad raza jawad01radiantgmail.com cell 03086036660 I am looking to put my interpersonal skills and educational background to good use in an entry-level leadership position in a customer service department and am hoping to gain the particular job with the company that will benefit from my qualification and communication skills. Education MBA finance 2011 MBA HRM 2016

Projects

Project Manager

Experience

Company Logo
Content Writer
Text Links
Sep 2017 - Apr 2019 | Faisalabad, Pakistan


Company Logo
Assistant Admin cum Media manager
chepak homeo lab cosmetics.
Jul 2012 - Feb 2017 | Faisalabad, Pakistan


Follow the office work and procedure for maximum efficiency. Content Writing and Data entry in the computer system and recording keeping with the effective filing system. Dealing with phone calls. Working with other departments and perform administrative tasks. Generate and send reports to the concerned department. Making policies for the sales staff with higher management. coordinate the sales staff and resolve their complaints. Media correspondence. Event management. Hosting Events.

Company Logo
Accountant
National Rural Support Programme (NRSP)
Apr 2008 - Oct 2008 | Faisalabad, Pakistan

Education

Digiskills
Certification, ‎
Digital Marketing
Incomplete
2020
Virtual University of Pakistan
Certification, Specilization in HRM‎
Human Resource Management
Completed
2016
Virtual University of Pakistan
Masters, , Masters in Business Administration‎
Accounting & Finance
Percentage 59%
2011
University of the Punjab
Bachelors, , B.Com‎
Percentage 52%
2007
Govt.Muncipal Degree College Abdullah Pur FSD.
Intermediate/A-Level, , I.Com‎
Commerce
Percentage 62%
2005
Govt.technical high school Fsd.
Matriculation/O-Level, , Matric in Science‎
Science
Percentage 55%
2003

Skills

Expert Account Management
Intermediate Analytical Skills
Intermediate Anchoring
Expert Blog Posting
Beginner Bot Portal
Expert Call Control
Expert Chat Support
Expert Client Dealing
Expert Client Dealing 
Expert Client Followup
Expert Client Relations Management
Expert Close Attention to Detail
Expert Common Services
Expert Communication Skills
Expert Community Management
Expert Computer Profcient
Expert Content Writing
Expert Content Blogging
Expert Content Management
Expert Content Marketing
Intermediate Content Marketing Skills
Expert Content Wiring
Expert Content Wiring Skills
Intermediate Creative Writing
Expert Customer Care Representation
Expert Customer Care Service
Expert Customer Service
Expert Data Comparison
Expert Data Entry
Intermediate Data Envelopment Analysis
Expert Digital Media Knowledge
Intermediate Dispatching Skills
Expert Editing
Expert Email List Management
Intermediate Formatting
Expert Good Computer Skills
Expert Handling Assignments
Expert Interpersonal Savvy
Beginner Listings
Intermediate Mass Communication Knowledge
Expert Microsoft Excel
Intermediate Microsoft Outlook
Intermediate Ms Office
Expert Multitasking Skills
Intermediate nline Marketing
Intermediate Online Business Management
Expert Persuasion Customer
Expert Problem Solving
Intermediate Product Analysis
Intermediate Product Design

Languages

Expert English