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Summary

To utilize my skill and experience, while seeking long term career with good earning potential in challenging environment and play a positive role to compete the highest efficiency for the organization. Seeking a position in the accounting or finance field where excellent analytical and technical skills can be utilized to improve the company's profitability.

Experience

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Service ambassador
Faysal Bank
Jun 2023 - Present | Karachi, Pakistan

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Customer service officer
Ubl funds manager company
Nov 2020 - May 2022 | Karachi, Pakistan

Inbound outbound calls 
Complaint resolved
Calls quality 
Time management

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Operations Officer
Tech Exons (Pvt) Limited
Oct 2019 - Oct 2020 | Karachi, Pakistan

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Customer Services Officer-OG-III
Advans Pakistan Microfinance Bank Limited
Aug 2018 - Sep 2019 | Karachi, Pakistan

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phone banking officer and call back officer
UBL
Apr 2015 - Jul 2018 | Karachi, Pakistan

Education

Federal Urdu University of Arts, Sciences and Technology
Masters, , M.Com‎
Field Crop Physiology
CGPA 3.5/4
2015
University of Karachi
Bachelors, , B.Com‎
Account, Banking, economics, Statistics
Percentage 52%
2011
govt degree college korangi 4
, I.Com‎
Percentage 68%
2008
KARACHI BOARD
, Matric in Computer Science‎
Percentage 52%
2004

Skills

Intermediate Ability To Analyze And Conclude Results
Expert Ability to Maintain Professionalism
Expert Ability to Promote a Positive Image of the Bank
Expert Account Management
Expert Admin Tasks Management
Intermediate Administration Knowledge
Intermediate Admission Handling
Beginner Aesthetic Procedures Knowledge
Intermediate Analytical Skills
Beginner Answering Inquiries
Expert Aseptic Technique Knowledge
Beginner Bank Management
Intermediate Bank-Consumer
Expert Banking
Expert Banking Relationships Management
Expert Basic financial accounting
Intermediate Branch Banking
Intermediate Branch Operations
Intermediate Branch Operations Management
Expert Building Relationships
Beginner Business Development Process
Beginner Business Development Strategies
Beginner Canlendar Management
Beginner Cash Collection
Beginner Cash Handling
Beginner Client Dealing Market Knowledge
Expert Client Focused
Expert Client Relations Management
Intermediate Command On MS Office
Expert Communicating Skills
Expert Communication and Interpersonal Skills
Expert Communications Development
Beginner Compliance
Expert Computer Proficient
Beginner Configuration Switches
Intermediate Conservation Awareness
Intermediate Conversation Awareness
Expert Courteous
Intermediate Creative Writing
Beginner Credit Analysis
Expert Critical Thinking
Beginner Customer Acquisition
Expert Customer Relationship Management
Expert Customer Satisfaction Management
Expert Customer Service
Intermediate Customer Service =
Expert Customer Service Skills
Intermediate Data Comparison
Expert Data Management
Expert Database Impact

Languages

Expert Urdu
Intermediate English

Companies Followed

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