Summary

With a solid background in business management and a proven track record of driving strategic growth initiatives, I am confident in my ability to contribute effectively to your esteemed organization.


I am an organized professional with communication, creativity, and problem-solving skills. Ability to be a team player and resolve problems and conflicts professionally. I’m skilled at communicating complex information in a simple and professional manner.


In the next few years, I see myself as an integral part of the organization who has helped contribute to the organizational growth and success with a genuine opportunity for my career progression.


 


I have worked for national & international groups for more than 08 years & have diversified professional experience in different functions of Administration, Sales & Marketing throughout my career. I look forward to the possibility of contributing to your team and playing a key role in advancing your company's strategic objectives.

Projects

Phase Ill Randomized Double-Blinded, Placebo-Controlled Clinical Trial

Experience

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Assistant Manager Corporate Business Development
Shifa International Hospital Ltd
Jul 2023 - Present | Faisalabad, Pakistan

As Head of the Corporate Business Development & Patient Service Department, I spearhead cross-functional teams, fostering a collaborative environment.
Business Development and Partnerships
• Build and maintain strong relationships with corporate organizations, driving business growth through strategic partnerships.
• Develop and implement tailored business strategies to enhance stakeholder engagement.
Operational Management
• Oversee day-to-day operations of key departments: Credit & Collection, Admission & Discharge, and IPD Supporting Staff.
• Ensure accuracy and validity of corporate panel charging and facilitate timely recovery from panel companies.
Client Service Excellence
• Ensure seamless reception activities and efficient management of daily corporate panel cases.
• Resolve client complaints and queries promptly, delivering exceptional customer service.

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Deputy Manager Marketing & OPD
Aziz Fatimah Hospital
Nov 2018 - May 2023 | Faisalabad, Pakistan

As Head of Marketing and Outpatient Departments, I spearheaded corporate business development, driving growth through strategic client relationships and effective debt recovery.
Key accomplishments include:
• Maintained partnerships with corporate clients, securing deals with panel companies and ensuring timely communication.
• Recovered approximately 10 million rupees in outstanding debts and efficiently managed claims clearance.
• Developed and implemented comprehensive reporting systems, including aging reports and summaries.
• Established a robust record-keeping system for panel parties’ business and expanded corporate panels.
• Successfully integrated the Sehat Sahulat Program (State Life Insurance Co.) and in collaboration with the IT department, designed/implemented an HMIS module for health card patients and the claim submission process.
Operational highlights:
• Compiled monthly departmental statistics and managed OPD operations.
• Coordinated Medical Camps for patient welfare, offering free health checkups (blood sugar, cholesterol, BMI, etc.)
• Led outdoor branding initiatives and promoted services at educational institutes (colleges and universities)
• Designed and executed marketing plans for hospital and medical facilities.
Additional experience:
• Served as a Research Officer in an international COVID-19 vaccination trial.

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ASSISTANT MANAGER
Sitara Developers Pvt Ltd
Mar 2016 - Nov 2018 | Faisalabad, Pakistan

As the leader of a dynamic fitness team, I oversaw all aspects of club operations, gaining valuable insights into administration, business growth, and strategy.

• A notable highlight was collaborating with senior management from prominent multinational brands, such as Coca-Cola Beverages and Rehman Maize, to secure panel listings.
• We also conceptualized and executed engaging outdoor campaigns to promote health and wellness across key locations, including universities, colleges, and public parks, inspiring a broader community to embrace fitness.

Education

University of the Punjab
Masters, Masters in Business Administration, M.B.A / M. Phil‎
Marketing
Percentage 71%
2015
University of the Punjab
Bachelors, , B.Com‎
Accounting
Percentage 73%
2011
Punjab College Of Commerce
Intermediate/A-Level, , I.Com‎
Commerce
Percentage 75%
2009
BISE FSD
Non-Matriculation, Matriculation‎
Computer Science
Completed
2007

Skills

Intermediate Adaptive Management
Intermediate B2B Business Development
Intermediate B2B Marketing Strategies
Intermediate Branch Management
Intermediate Business Development Consultancy
Intermediate Call Handling Skills
Expert Charismatic Leadership
Expert Client Relationship Management
Expert Communication Skills
Expert Computer Proficient
Beginner Configuration Switches
Intermediate Content Development
Beginner Content Management
Expert Coordination Skills
Intermediate Coordination Skillss
Expert Customer Service Skills
Expert Data Analysis
Expert Digital Literacy
Intermediate Digital Marketing Analysis
Intermediate Digital Marketing Management
Expert Document Handing
Intermediate Email Marketing
Expert Employee Relations Management
Expert Executive Presentation Skills
Intermediate Handling Assignments
Expert Leadership Skills
Expert Marketing Strategies
Intermediate Networking Skills
Expert Office Equipment Maintenance
Expert Operation Theater Preparation
Beginner Outreach Services
Expert Presentation Skills
Beginner Project Administration
Intermediate Relations Management Skills
Intermediate Sales
Intermediate Scale Management
Expert Schedule Appointment
Beginner Search Engine Ranking
Beginner Security Management
Beginner Social Media Handling
Expert Social Media Marketing
Intermediate Social Media Optimization
Intermediate Social Media Strategies
Beginner Social Welfare Management
Expert Staff Supervision
Intermediate المهارات المعدنية

Languages

Intermediate English
Expert Urdu