Summary

Business and project management professional with 9 years of experience in business systems and processes; obtained with leading MNCs.

Experience

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Project Manager
Excelsious limited
Feb 2018 - Present | Karachi, Pakistan

Defining project goals, scope, approach, and overall task plan including providing clarity on critical path tasks. Testing the software, identify and report the bugs in the system, define new functionality for the system, helping clients choosing appropriate accounting software/ERP for their business. Preparation of Reports of business

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IS Coordinator
Phillip Morris Pakistan
Feb 2017 - Sep 2017 | Karachi, Pakistan

Leading the cross-functional teams to plan and execute IT projects; liaising with business and IT functional areas to understand, develop, support and document detailed system requirements, and project activities.

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Support Engineer
Mondelez Pakistan
Aug 2016 - Jan 2017 | Karachi, Pakistan

To provide support to end user computing across Pakistan for all IT Infrastructure. It involves a solid understanding of Infrastructure troubleshooting, IT Infrastructure planning, Project implementation and SLA management

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IT Coordinator
Reckitt Benckiser Pvt Ltd
Nov 2012 - Jan 2016 | Karachi, Pakistan

Detailed review of business processes in JD Edwards ERP, process reengineering, defining SOPs according to global standards of RB and best practices, preparation of user guides and training material.

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Senior Instructional design Executive
360 Training (Softech Coporation Pvt Ltd)
Nov 2007 - Mar 2011 | Karachi, Pakistan

To set up and implement quality standards and practices in product development to create well organized, easy to understand and consistent web-based training in collaboration with Instructional Design, Multi Media, and Quality Assurance teams on site and off site, Implementation of in-house Learning Content Management System within production team.

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Documentation Coordinator
Nokia Siemens Networks
Apr 2006 - Jul 2007 | Karachi, Pakistan

Serving as a part of site acquisition team I was responsible for the compilation of site survey reports, coordination with other disciplines includes Radio Frequency, Microwave, Site construction, Procurement, Commercials and Logistics.

Education

University of Karachi
Bachelors in Science, Economics‎
Economic Theory
Grade B
2006

Skills

Expert Accounts Management Sklis
Expert Documentation
Expert Handling Assignments
Expert MS Desktop Customer Service
Intermediate Process analysis and process transform
Expert Project Management, Preparation of SOP,

Languages

Expert English

Suhera Contacts

Sarfraz Sarfraz
Enterprise Team Private Limited