Summary

Mr.Shafiullah khan holds a Master degree in Human Resource Management having enriched professional career with a history of exceeding employers expectations across diverse industries. Enjoy talking to  people and establishing a long term, loyel customer base with hands on experience in community mobilization and sensitization adopting behavioral change communication strategies. excellent skills and training are enhanced through facilitating sessions at community level and workshops.

Projects

Women Integrated Sexual Health lot 2 Access choice together ownership now

Experience

Company Logo
customer sales & Representative Officer
Telenor Pakistan
Sep 2010 - Jan 2017 | Peshawar, Pakistan

Handling a high volume of face to face, phone and email sales
Communicated with customers to receive their valuable feedback and suggestions for improvement in companies’ products/services
Addressing customers network related issues in a timely and efficient manner
Ensuring monthly sales targets are met which included Handsets Mobile Accounts & ATM Cards
Reconciling and handling daily cash and finances  
Identified and implemented operational opportunities and standard procedures

Education

AWKUM
Masters, Masters in Science, ‎
HRM
CGPA 3.6/4
2019

Skills

Expert Customer Service
Expert Analytical Skills
Expert Call Center Services
Beginner Comprehensive Report Writing
Intermediate Data Management
Intermediate Excellent Drafting Skills In English
Expert Familiarity With Budgeting Using MS Excel
Expert Fluency In Pashto
Intermediate Fluent In English and
Beginner Gap Analysis
Expert Good Community Mobilization skills
Expert Good Interpersonal Skills
Beginner HR Audit
Intermediate Human Resource Planning
Expert Knowledge of Development 
Expert Legal Affairs Management
Expert Negotiation Skills
Intermediate PR Campaign Management
Expert Presentation Skills
Expert Presentations Skills
Intermediate Project Management Skills
Expert Public Relations
Expert Receptionist Duties
Beginner Recruitment Managemment
Intermediate Report Writing Skill
Expert Social Mobilizer
Expert Social Networking
Intermediate Strategic Human Resources Leadership
Intermediate Strong Community Mobilization Skills
Expert Student Affairs Managemment
Intermediate Take New Projects
Intermediate Take Requests
Intermediate Troubleshooting Skills
Expert Twitter Knowledge
Intermediate موهبة اكتساب
Intermediate عمليات خدمة العملاء

Languages

Intermediate English
Expert Urdu
Expert Pashto

Companies Followed