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Summary
Well-presented articulate and confident individual with a proven ability to provide exceptional customer services and human resource management to ensure that customers leave with a lasting positive impression. I have a passion about human resource management and operations with excellent interpersonal skills, confidence and experience dealing with difficult situations during work. I am successful in leading teams, building and maintaining relationships, and leveraging core strengths to maximize success.
Projects
Experience
Manager Admin & HR
Perform quality controls, Admin and monitor growth KPI’s.
Assist HR with recruiting when necessary and oversee the reports.
Contribute towards the achievement of company’s strategy and operational objects.
Informative interview & interview debrief calls with candidates.
Delegating tasks and set deadlines for your internal team.
Operations Manager
Recruit, train, supervise and appraise human resources.
Manage and increase the effectiveness and efficiency to support (HR, IT and Finance).
Review the performance of staff, identify training needs.
Improve quality and to minimize errors to provide best customer service.
Coordinate, manage, and monitor the working of various departments in the organization.
Assist HR with recruiting when necessary and oversee the reports.
Setting clear team goals.
Operations Manager
Plan and review compensation actions; enforcing policies and procedures.
Designing and implementing a strategic sales plan that expands company's customer base and ensure it's strong presence.
Implement health & safety to resolve any legal and security issues.
Payroll management, agency expenses and oversee overall financial management.
Achieving growth and hitting sales targets by successfully managing the sales team.
Research Analyst
Organize and gather data for research.
Present the report to supervisor on different issues.
Analyze and present the data on excel tools and power point.
Deliver the proper daily research reports to the senior management.
Telephonic interviews & data entry.
