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Summary
Passionate and results-driven IT Professional with 2 years of hands-on experience in the dynamic field of Information Technology. I have a proven track record of delivering innovative solutions to meet business objectives. Committed to staying at the forefront of technological advancements, I thrive in collaborative environments, leveraging my technical expertise to drive efficiency and enhance overall system performance. Let's connect and explore how my skills can contribute to your organization's success!
Projects
Experience
System Administrator
Managed and maintained a diverse network infrastructure of 25+ servers and 350+ workstations, ensuring optimal performance through regular monitoring and proactive maintenance.
Implemented robust security measures, including firewalls and routine audits, resulting in zero security breaches.
Administered Active Directory services for 350+ users, optimizing access controls and group policies.
Orchestrated and executed seamless migrations to new systems, minimizing operational disruptions during transitions.
Deployed and managed virtualization environments (VMware or Hyper-V) encompassing 50+ virtual machines, optimizing resource allocation and ensuring high availability.
Oversaw cloud services (e.g., AWS, Azure) integration, managing migrations and ensuring secure and efficient integration with existing infrastructure.
Conducted routine system updates and patch management, maintaining systems up-to-date with the latest security patches and software versions.
Automated repetitive tasks using scripting languages (e.g., PowerShell, Bash), reducing manual workload by 25% and enhancing overall efficiency.
Collaborated with IT procurement, evaluating and procuring hardware/software, ensuring cost-effectiveness and compatibility with existing systems.
Led disaster recovery drills and planning, ensuring system readiness and reliability in unforeseen events.
Conducted comprehensive IT audits to guarantee compliance with industry standards and internal security policies.
Mentored junior team members, providing guidance and training to foster their professional growth within the organization.
Information Technology Help Desk Technician
Deliver timely technical support to users, resolving hardware, software, & network issues both remotely & on-site.
Maintain and optimize IT systems by conducting regular maintenance, updates, and troubleshooting tasks.
Implement robust security measures such as antivirus, firewalls, and backups to safeguard systems and data.
Develop user guides, manuals, and conduct training sessions to enhance user proficiency and adherence to IT protocols.
Collaborate with multiple teams and vendors to facilitate seamless IT project implementations & upgrades.
