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Summary
Innovative, strategic, goal-driven M.Com qualified by more than 8 years of progressive success in all phases of operations, data management and sales force.
Deep understanding of lay out and merchandising in operations.
Communication and relationship building skills across all levels of staff, customers, vendors, and business units.
Established solid-working relationships with professional staff at all levels in a team by meeting company standards of quality and accuracy. Exceptional Project Management,Relationship Management multi-tasking capabilities.
Enthusiastic, self - motivated, able to work independently and as a team member and to meet deadlines. Adapt well to new concepts and responsibilities
Prepared and executed both corporate and strategic business plans
Conducted training and development regarding SOP implementation and Operation Excellence.
Competitive drive for excellence endeavor.
Experience
Department Executive
This job is based on import and export business in which we deal with orders taking,customers complaint handling,late order deliveries,accounts and order confirmation to customers through mails ....
Supervisor In Data Analysis department
Assigned to develop reporting for Store Manager, Floor Manager and Field Operation mangers. Head Office Reporting related to store achievement of sales. Check on daily basis segment wise sales, customer wise flow, Customer Activations, Registrations, CM Expenses, Fuel Related issues management and department wise KPI’s review. Analysis of shrinkage and theft and also support all departments in data management and presentations for their MOMs and at Directors visit.
Handling issue with accounts regarding credit customers ledger reconciliation and send payment collection letter on behalf of customer manager
Checking and handling advance payment, online payment on daily basis.
Prepare on daily basis reports send to Head office and internally to Store Managers for reconciliation. ( Cashier Report, Bank File , Return File, Credit Card transaction and Cards Settlements File )
All ledgers (Advance and Credit customers) reconciliation with HO fortnightly
Patty Cash reconciliation on daily basis.
Processing of petty cash expense.
Evaluating the data that comes in from each department and making reports that compile the data into simple and understandable formats for the management.
Coordinate with all the Designing efficient data using techniques specifically assigned for the store and preparing reports in the stipulated time.
Analysis on portfolio customers Revitalization, Stabilization and Development by customer master data sheet.
Manage all the documents needed by Head Office and Field Operations and Managing issues / Problems regarding Field Force and Customer Managers.
Make analysis for Metro Promotions and competitor promotions for management.
Check cashier daily closing documents.
Managing Office Administration Tasks, Daily Sales Reporting and Managing Telemarketing Staff and Sales Support Staff.
Preparing quotations, customer handling.
