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Summary
A confident and reliable IT support engineer with three year experience and extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi -task under pressure.
Experienced CCTV Installer with knowledge of all sorts of security system installation needs. Extensive knowledge of multiple security systems. Has two year of Company experience in installation of CCTV and maintenance of installed systems.
Experience
Desktop Support Engineer
• Office Management
• MS-Excel, Ms Word, Ms Power Point, Ms Outlook.
• Computer Hardware
Installation of components, Printer configurations and installation with sharing, Troubleshooting.
- Computer software
Windows Operating System, Installation and maintenance, Drivers installation configurations and updating. Awareness of all virus and antivirus, Windows NT, XP, Vista, Windows7, Windows 8.1, Windows 10
Network Supporter
• Develop, implement and maintain policies, procedures and associated training plans for network administration, usage and disaster recovery.
• Design and deploy company LANs WANs and wireless networks, including servers, routers, hubs, switches and other hardware.
• Overall operation and security of the IP Networking environment.
• Conduct research on network products, services, protocols and standards to remain abreast of developments in the networking industry.
• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and process.
• Monitor network performance and troubleshoot problem areas as needed.
• Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software and peripheral devices.
• Ensure network connectivity of all servers, workstations and telephony equipment; fax machines, and other network appliances servers, including database, email, print, and backup servers and their associated operating systems and software.
• Monitor and test network performance and provide network performance statistic and reports.
• Participate in managing all network security solution.
• Perform server and security audits, and system backups and recovery.
• CCTV installation and configuration.
• Cabling and Connectors.
It Supporter
• Computer Hardware
Installation of components, Printer configurations and installation with sharing, Troubleshooting.
- Computer software
Windows Operating System, Installation and maintenance, Drivers installation configurations and updating. Awareness of all virus and antivirus, Windows NT, XP, Vista, Windows7, Windows 8.1, Windows 10
• Networking
Microsoft Server 2012 and Microsoft server 2008, Active Directory, LAN/WAN technology.
Installations of connectors and cabling, Windows NT, XP, Vista, Windows7, Windows 8.1.
Efficient in internet, emailing.
• Security
Bake up and recovery of data, Installation of security.
• Office Management
• MS-Excel, Ms Word, Ms Power Point, Ms Outlook.
• CCTV Security Cameras
Installation and Configuration, Cabling and Connectors, DVR Managements & Administration
