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Summary
I have several years of customer service, administrative, procurement, experience in well known organization at national international level, worked on the several projects of Habib bank limited, National bank of Pakistan, Lotus Hotel - Dubai (4 star deluxe), Seasons Travel Ltd.(UK based Call Center - Inbound), Polani Travels Limited (UK based Call Center - Inbound), Protege Global (US based Call Center - Outbound), mainly along with more corporate companies and international NGOs.
Experience
Manager Operations
Look after the complete business operations,
Leading sales and operations team,
Head of Tours Department,
Reporting to the Director.
Manager Cordination
-Managing complete operations
-Vendor Management
-Leading Sales, delivery & operations team
-Designing Holiday Packages (FIT/GIT)
-Handling corporate clients
-Managing corporate events
-Dealing difficult customers
Business Development Executive
-Dealing with Corporate clients for Travel arrangements.
-Handling Sales team
-Target Assignment
-Design tour packages
-Introduce New Tourism Products
Business Development Officer
Universal Training & Development
Manager Business Development (UTD Travel Division),
SPO / Trainer (Universal Training & Development)
? Manage and organize all Soft Skills Workshop & Airline Aviation training program
? Dealing with corporate clients for Training & Development / Travel arrangements
? Handling sales team
? Design tour packages
? Responsible for all airline & hotel reservations.
? Conduct GDS training sessions for travel agents & students on behalf of Universal Training & Development.
Business Development Executive
Study and evaluate all the reports and invoices for reimbursement.
Negotiate with Insurance companies and Defense Attorneys in the Law firms of California - USA, on workers compensation claims for collection of an outstanding medical bills.
Manager Operations
• Corporate, Relationship Officer
• Handling corporate clients
• Making worldwide tour packages including hotel & flight reservations.
• Arranging worldwide visas through procedure.
• Travel insurance
• Finalizing all online reservations
• Managing floor of 6 travel consultants (UK based).
Sr. Travel Consultant
• Corporate, Relationship Officer
• Handling corporate clients
• Making worldwide tour packages including hotel & flight reservations.
• Arranging worldwide visas through procedure.
• Travel insurance
• Finalizing all online reservations
Administration & Logistics Officer
? Sourcing of Sowing seeds, Fertilizers, Hygiene kits, Agricultural tools, Shelters & many products as per National / international NGOs requirements for Humanitarian aid projects around the world.
? Keeping records of on-going projects.
? Responsible for complete documentation, inspection & arrangements to complete the projects successfully.
Travel Consultant
? Making worldwide tour packages including hotel & flight reservations.
? Worldwide visas through procedure.
? Travel insurance.
Relationship Officer
? Generate sales.
? Worked on target based products.
Administration & Procurement Officer
? Sourcing of raw materials,
? Negotiated deals.
Rooms Reservation Officer
? Dealing with worldwide international travel & tour agents for reservations
? Responsible to make arrangements for VIP?s.
? Organizing corporate events.
