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Summary


  • Multi-lingual employee looking to help you Inc. provide stellar customer experience. Strong communication skills. Fluent in English. Basic knowledge of CRM systems.”

  • Further more skilled in Information technology from Google IT, and Cisco Linux. Experienced in using help desk & CRM systems. Skilled in written communication with an intermediate knowledge in the IT-sphere.”

Projects

Portfolio Projects

Experience

Company Logo
Freelancing
Online
Jan 2019 - Jul 2021 | Faisalabad, Pakistan


Part time freelance in online customer support 
Online chat 
Email 
Sales 
E-commerce 
Social media 

Education

Google Partner Certification Program
Certification, ‎
System Administration
Completed
2021
LinkedIn
Certification, ‎
Customer Service Representative
Completed
2021
CCNA (Cisco Cettified Network Associate)
Short Course, ‎
Incomplete
2021
Hubspot
Certification, ‎
Customer Service Representative
Incomplete
2021
Hubspot
Short Course, ‎
CSR, Inbound And Outbound
Incomplete
2021
UNIVERSITY OF PUNJAB LAHORE
Bachelors, Bachelors in Science, ‎
ADVANCED ELECTRONICS
2021
Google Partner Certification Program
Certification, ‎
IT Support
Completed
2021
Allama Iqbal Science College Gojra
Intermediate/A-Level, , ‎
2017
Dar-e-Arqam Boys High Scool
Matriculation/O-Level, , ‎
Sciences
2015

Skills

Expert American Incessant
Expert Aseptic Technique Knowledge
Intermediate British Accent
Expert Customer Dealing Skills
Expert Customer Handling Skills
Expert Customer Satisfaction Management
Expert Export Management
Expert Fluency in Bengali
Intermediate Inbound Calls Handling Skills
Expert Lead Genaration Skills
Expert Motivational Communication Skills
Expert Outbound Calls Handle
Expert Relations Management Skills
Expert Spreadsheet Navigation
Expert Student Affairs Managemment
Expert Typing Skills
Intermediate Vape Knowledge
Expert الاستماع إلى العملاء
Intermediate تطوير مبيعات B2B
Expert عمليات خدمة العملاء

Languages

Expert Urdu
Expert English

Companies Followed