Summary

Career objective anticipating in operation Department and seek more knowledge in a reputable organization so as to apply my skill and enhancing my capabilities for services and operation in order to perform mu duties.

Experience

Company Logo
Exactive Assistant
Rubik's technologies
Mar 2021 - Present | Lahore, Pakistan

-Analysis and making meaning of research to help upper management make informed decisions.- Interaction with office visitors to make them feel welcomed.- Staying organized by using CRM to keep track of all correspondence and ERP for back office tasks.- Using Microsoft products to help uper management in documentation and communication.- Schedule and plan meetings and appointment.- Sorting and Distribution communication in a timely manner.perform receptionist duties when needed .Skills _ Process Improvement . Executive calendar management , Event planing , meeting facilitation, office administration , appointment scheduled.

Company Logo
Travel Agent
Pak Travel Agency
Jan 2020 - Feb 2021 | Lahore, Pakistan

- Help clients identify their idea travel package based on their suggests and requirements.
-Study and assimilate all information regarding travel destination such as prices,weather,language,currency,customs,etc 
-Regularly maintain a good relationship with our customers.
-Provide end to end service while organizing a trip from booking the tickets,reserving the hotels and creating the itinerary.
-Provide all relevant and essential information to the tourists regarding their travel like guides,itinerary,brochures,and maps.
-Sell the appropriate tour package to the right customer.

Company Logo
Customer Relationship officer
Minisoo Life Style Pakistan
Aug 2017 - Jan 2021 | Lahore, Pakistan

-Resolving customer complaints quickly efficiently.
-Keeping customer updated on the latest products in order to increase sales.
-Meeting with managers in the organization to plan strategically.
-Expanding the customer base by upselling and cross-selling
-Understanding Key customer individual needs and addressing these.
-Conducting business reviews using CRM programs.
-Knowing your competition and strategizing accordingly.

Education

NCBA&E
Masters, Masters in Science, Marketing‎
Marketing Management
Grade A
2021
Punjab University
Bachelors, Bachelors in Commerce, B.Com‎
Commerce
Percentage 70%
2017

Skills

Expert Communication
Beginner Accounting Skills
Expert Accounts Administration
Beginner Administration Knowledge
Beginner Administrative Skills
Expert Administrative Tasks
Expert Admissions Counseling
Expert Admistartive Assistance
Beginner Attendance Maintenance
Expert  Talent Acquisition
Beginner BOQ
Beginner Call Handling Skills
Expert Career Advisory
Expert Client Dealing
Expert Computer Proficient
Expert Configuration Switches
Expert Cooordination Skills
Beginner Corporate - Procurement / Administration Departmen
Expert CRM Command
Expert Custom CRM
Expert Data Processing
Beginner Database Impact
Expert Dynamic Communication Skills
Expert Email Writings
Expert ERP Knowledge
Beginner Exceptional Time Management
Expert Executive Management
Expert Fluent in English
Beginner Fluent In English and
Expert Front Office Support
Beginner Guest Service Management
Expert Handling Assignments
Beginner HFO Operations Handling
Expert Japanese & Korean Language Proficiency
Expert Japanese Teaching
Expert Maintenance Management
Expert Microsoft Excel
Beginner Microsoft Outlook
Beginner MIT Knowledge
Beginner Ms Excel
Expert Ms Office,Power Point Excel
Expert Ms word,excel, email, outlook,ppt
Beginner Office Administration
Expert Office Support
Expert Operations Responsibility
Expert Operations Tasks Management
Beginner People Oriented
Expert Persuasion Customer
Expert Presentation Skills
Beginner Procurement Knowleddge

Languages

Beginner English

Companies Followed