Career objective anticipating in operation Department and seek more knowledge in a reputable organization so as to apply my skill and enhancing my capabilities for services and operation in order to perform mu duties.
-Analysis and making meaning of research to help upper management make informed decisions.- Interaction with office visitors to make them feel welcomed.- Staying organized by using CRM to keep track of all correspondence and ERP for back office tasks.- Using Microsoft products to help uper management in documentation and communication.- Schedule and plan meetings and appointment.- Sorting and Distribution communication in a timely manner.perform receptionist duties when needed .Skills _ Process Improvement . Executive calendar management , Event planing , meeting facilitation, office administration , appointment scheduled.
- Help clients identify their idea travel package based on their suggests and requirements.
-Study and assimilate all information regarding travel destination such as prices,weather,language,currency,customs,etc
-Regularly maintain a good relationship with our customers.
-Provide end to end service while organizing a trip from booking the tickets,reserving the hotels and creating the itinerary.
-Provide all relevant and essential information to the tourists regarding their travel like guides,itinerary,brochures,and maps.
-Sell the appropriate tour package to the right customer.
-Resolving customer complaints quickly efficiently.
-Keeping customer updated on the latest products in order to increase sales.
-Meeting with managers in the organization to plan strategically.
-Expanding the customer base by upselling and cross-selling
-Understanding Key customer individual needs and addressing these.
-Conducting business reviews using CRM programs.
-Knowing your competition and strategizing accordingly.