Summary

An experienced agile practitioner & Certified ScrumMaster® with overall 9 years of experience in
Business Requirement Management, SQA, Technical Documentation Writing, Mockup Designing, and Software
Development. Specialized in Business process management, Requirement gathering & analysis, Defect management,
Manual plus automated testing and Customer/Technical support. Working as a liaison between the technical and
non-technical teams from the planning till the release of product. Expansively involved in managing software
development using Scrum. Planning Scrum implementations across multiple agile teams. Helping employees and
stakeholders understand the Scrum theory, practices, rules, and values. Facilitating scrum teams for writing,
estimating & splitting up user stories and conducting Scrum events. Helping organizations to determine how agile
can add value to their customer and how to adopt internal agile coaching capability

Projects

Hello Rozgar - kamyabi ki Call
Har Zindagi - Every Life Matters

Experience

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Sr. Quality Analyst I Scrum Master
Contour Software - Constellation Software Inc.
Jan 2019 - Present | Islamabad, Pakistan

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Principal SQA Enginee I Scrum Master
FiveRivers Technologies (Pvt.) Limited
Apr 2017 - Aug 2018 | Lahore, Pakistan

Responsible for managing the Scrum process within the distributed teams based out of Lahore and Texas. Facilitating sprint
planning, daily scrum, sprint review and sprint retrospective as needed/requested across many Agile teams within
organization. Assisting backlog grooming sessions to make backlog items ready for the next sprint. Helping successful execution
of the backlog items as prioritized by the product owner. Coaching developments teams to estimate and split-up user stories.
Motivating teams to use Scrum values to work closely with each other. Removing impediments and shielding teams from
outside distractions. Managing conflicts between teams/individuals. Personal support, mentoring and professional
development of testers. Formalizing software testing methodology. Drafting, reviewing and approving Test Plans for the
company products. Developing test metrics for presenting an aggregate view of testing to the high level management.
Designing & executing Test Cases using TestRails integrated with JIRA. Performing exploratory testing in agile environment.
Testing the company product using Manual & Automated testing approaches. Developing automation frameworks for product
using Selenium WebDriver. Writing automated test scripts for company products using Python and .Net framework, generating
test reports for assessing the success/failure rate of the product using HTML reports to be shared with the stakeholders.

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Quality Assurance Office | Scrum Master
Innovation for Poverty Alleviation Lab, ITU Punjab
Nov 2015 - Nov 2016 | Lahore, Pakistan

Responsible for complete SDLC process & managing Scrum team. Reviewing project proposal, research material,
case studies, requirements specifications and design documents to provide timely and meaningful feedback.
Interpreting business needs and addressing technical issues raised by the development team. Writing user stories,
defining system workflows & drawing mockups. Preparing test plans, test scenarios, test cases, RTM, bugs and
testing status reports to communicate outcomes of quality activities. Performing manual and automated testing.
Drafting project status reports for maintaining productivity and transparency in the process. Investigating customer
complaints and non-conformance issues. Conducting reviews, inspections and walkthroughs for documentation,
designs, and end-product elements including the health immunization card, mobile application, BI dashboard and
web- portals. Drafting interactive User manuals for facilitating enhanced communication with stakeholders.
Performing Static Testing via reviews, walkthroughs & inspections.Performing Load, Stress & Stability Testing via HP
Loadrunner. Performing Monkey, Exploratory, Smoke & Sanity Testing. Performing Compatibility, Interoperability,
Functional & Usability testing. Performing thorough regression testing when bugs are resolved. Identifying training
needs and organize training interventions to meet quality standards. Conducting in-house training sessions for Scrum
framework.

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SQA Engineer | Business Analyst
Salsoft Technologies | AvenueSocial Inc.
Oct 2010 - Sep 2015 | Karachi, Pakistan

Writing and revising Scope of works according to the client’s requirements. Gathering & analyzing business and
functional requirements. Drawing wireframes or mockups for initial requirement gathering process. Performing
manual testing for applications based on Web, Android, iPhone, iPad, Facebook and gaming. Validating the client
requirements via techniques such as reviews and walkthroughs. Automated the process of test scheduling, planning
and bug reporting. Performed Integration, System, User Acceptance, Compatibility (Cross-Platform / Cross-
Browser), Usability, Regression, Alpha and Beta Testing. Preparing daily Status reports based on functionality
coverage areas. Drafting Test Cases & Bugs reports, (both manual and automated). Leading SQA team and helping
Business Analysts and Product Managers to meet deliverable deadlines. Training SQA resources for Mantis & Testlink

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SST-CS
Punjab Schools IT Labs Project, School Education Deptt, Punjab
Aug 2009 - Oct 2010 | Lahore, Pakistan

Worked on effective implementation of Punjab Schools IT Labs Project at district level. Hands-on training of schools’
management to use IT Labs. Trained SSTs (subject specialist teachers) to embed the use of computer technology in
their teaching methodologies. Established and maintained a modern IT environment using N-Computing. Subject
Specialist Teacher for the subject of Computer Science. Initiated the teaching of computer science and interactive
workshops for Middle & Primary Level students.

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SOftware Engineer-Python
Bytesense Pvt. Ltd
Oct 2008 - May 2009 | Lahore, Pakistan

Coding for developing websites & facebook games using Python, Django, Action Scripting 3.0 for the following
projects. Varsity Heroes and Pringit

Education

University of Engineering & Technology
Bachelors, BCS/BS, Bachelors of Science(HONS.)‎
Computer Science
Percentage 80%
2008

Skills

Beginner Adobe Flash
Expert Adoble Pro
Beginner ATS Knowledge
Beginner Git
Expert GUI Framework
Beginner iOS
Expert Javascript
Intermediate MySQL
Expert Object-Oriented Software
Expert Office Opening
Expert Offshore Software Development
Expert Oriented Designing
Expert pedigree formation
Expert Query Language
Expert Scrum
Expert telly
Intermediate WP CLI

Languages

Beginner Arabic
Expert Urdu
Expert English

Sumara Contacts

Farooq Afzal
Shezan International Limited, 56- Bund Road, Lahore.