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Summary

Effective communicator with a proven track record in fostering clear and concise dialogue. Strong interpersonal skills, adept at tailoring messages to diverse audiences. Exceptional verbal and written communication abilities, coupled with active listening skills. Proven capacity to build rapport and facilitate collaborative discussions, enhancing team dynamics. Experienced in conveying complex ideas in a comprehensible manner. Adept at utilizing various communication channels to ensure information dissemination.

Projects

Mobilink Jazz Franchise

Experience

Company Logo
Franchise customer Care Representative
Mobilink Jazz
Feb 2020 - Present | Peshawar, Pakistan

I'm a value adable person I can learn things fast and corporative employ to work with others person

Company Logo
FCCR
Mobilink Franchise
Mar 2021 - May 2024 | Peshawar, Pakistan

Franchise Customer care representative

Education

University of Peshawar
Bachelors, BCS/BS, Association degree of science‎
Computer Science
CGPA 4.0/5
2024

Skills

Intermediate Ability to Maintain Professionalism
Intermediate Admission Handling
Intermediate Attention to Detail
Intermediate Banking
Intermediate Banking Clause Knowledge
Intermediate Binding Knowledge
Expert Branch Support
Beginner Broadband Networks
Intermediate Business Development
Intermediate Business Development Process
Intermediate Business Development strategies
Intermediate Business Strategy
Intermediate Cash Handeling Skills
Intermediate Cash Handling
Intermediate Client Dealing
Expert Client Dealing 
Beginner Client Persuasion
Beginner Client Relationship
Beginner Cold Calling
Expert Commitment to Customer Service
Expert Communication and Interpersonal Skills
Expert Communication Skill
Intermediate Communication Skills
Intermediate Complaint Management
Beginner Computer Proficient
Beginner Configuration Switches
Beginner Cooordination Skills
Intermediate Coordination Skillss
Intermediate Custom Controls
Beginner Customer Acquisition
Beginner Customer Analysis
Expert Customer Care
Beginner Customer Care Representation
Intermediate Customer Chat Support
Intermediate Customer Relationship Management
Intermediate Customer Sales
Expert Customer Service
Intermediate Customer Service Skills
Intermediate Customer Service Standards
Intermediate Data Collection
Intermediate Data Management
Intermediate Database Management
Beginner Empathy and Customer Focus
Beginner Evaluation Skills
Beginner Fluent in English
Beginner Front Office Support
Intermediate Global Business Development
Intermediate Handle Stressful Situations
Intermediate Highly Detail Oriented
Intermediate Interpersonal Skills

Languages

Intermediate English
Expert Urdu

Companies Followed

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