Summary

To pursue a challenging career in a dynamic and progressive organization by constant learning and hard work, and to work devotedly in an innovative environment to fulfill the organizations and personal goals. I am looking for an opportunity that would help me to build up my skills and enjoy the growth of my career.

Experience

Company Logo
Customer Services Officer
Habib Bank Limited (HBL)
Jun 2022 - Present | Mardan, Pakistan


Account opening and procedures to ensure according to SOPs.
Attend and resolve customer queues efficiently and effectively aiming and maximizimg self service where applicable before routing customer to tellers.
Handle applications by accurate completion of customer application for product and services line with bank standards operating procedures.

Company Logo
Cash Officer
Habib Bank Limited (HBL)
Mar 2022 - Jun 2022 | Mardan, Pakistan


To ensure accurate processing and optimum level of customer satisfaction.
Safeguard the cash vault, stationary and ATM.
In order to maintain security and reduce the bank exposure to undue risks.

Company Logo
Banca Sales Officer
Habib Bank Limited (HBL)
Aug 2021 - Mar 2022 | Mardan, Pakistan


Promote specific product as directed by upper management.
Maintain positive business and relationship in the effort to extend customer lifetime value.
Develop strategies for more effective sales both individual and as part of the team.

Education

Abdul Wali Khan University Mardan
Bachelors, BSc, ‎
Economics
CGPA 3.0/4
2018
Abdul Wali Khan University Mardan
Bachelors, , Bs‎
Economics, Development Economics
CGPA 3.0/4
2018
Government Post graduate college mardan
Intermediate/A-Level, , ‎
Fsc Engineering
Percentage 74%
2014
Rahman public high school fazal abad
Matriculation/O-Level, , BSc in Economics‎
Science
Percentage 72%
2012

Skills

Intermediate Branch Banking
Intermediate Business Development Strategies
Expert Communication Skills
Expert Coordination Skills
Intermediate Customer Data
Expert Customer Relationship Management
Expert Customer Service Skills
Intermediate Exchange Support Knowledge
Beginner Foreign Exchange Management
Intermediate IT Support Responsibilities
Expert Official Tasks Handling
Expert Relationship Management
Expert Risk Management
Intermediate Sales Management
Intermediate Telemarketing Skills
Expert Transactions Management
Expert إدارة عمليات الفروع

Languages

Expert Pashto
Expert Urdu
Intermediate English